Monumental Sports & Entertainment

Manager, Internal Communications Channels & Content Strategy

Washington, District of Columbia, United States

Sponsorship not specified$70k-$85kDetected 18 hours ago

SpringProject ManagementContent MarketingContent CalendarsCustomer SupportLeadershipCommunicationCollaborationOrganizational Skills

About the role

This role is responsible for delivering engaging, timely, and effective communications that help employees stay informed, connected, and aligned with business priorities.
Are you passionate about creating meaningful employee communication experiences that keep teams informed, connected, and engaged?

Lead day-to-day operations of internal communications platforms, including employee newsletters, intranet platforms, and digital workplace tools.
Develop and manage the internal communications editorial strategy, content calendar, and publishing governance across enterprise channels.
Manage editorial calendars, publishing schedules, and content workflows across internal communications channels.
Efficiently create, edit, and publish content that supports organizational priorities, employee engagement, business initiatives, and company culture.
Partner with stakeholders across the organization to develop communications that effectively reach and engage employees.
Support development and execution of communication campaigns, leadership communications, organizational announcements, and employee engagement initiatives.
Develop and maintain communications measurement frameworks, dashboards, and reports that provide actionable insights into employee engagement, channel performance, and communications effectiveness.

5+ years of experience in internal communications, employee communications, content strategy, digital communications, or related fields.
Experience managing internal communications channels such as intranets, employee newsletters, digital workplace platforms, or content management systems.
Strong writing, editing, and content development skills and the ability to adapt messaging for different audiences and channels.
Experience using communications analytics and reporting tools to evaluate performance and recommend improvements.

In addition to Capital One Arena – a venue which hosts 3M+ visitors across over 250 events annually, MSE also manages MedStar Capitals Iceplex (training facility for the Capitals), MedStar Health Performance Center (training facility for th

You will provide first-class customer service and value for our fans.
You will champion a double-bottom line that engages, unifies, and gives back to the community we serve.
You will work tirelessly to build generationally exceptional teams that compete for championships year after year and create lifelong memories for our fans.
You will measure performance with specific objectives and metrics and our analysis and decisions are compelled by data.
You will prize leadership, but you should value teamwork and collaboration and transparency even more. We treat each other with respect. We act with honesty and integrity. We remain humble.
You will innovate. We are nimble and first to market. We are not averse to risk.
You will have fun. We are in the business of happiness.

This listing is sourced directly from Monumental Sports & Entertainment's careers page and normalized into a canonical job model.