XDS
Sales Operations Manager
Los Angeles HQ
Sponsorship not specifiedDetected 14 days ago
CRMSalesLogisticsCustomer SupportLeadershipOrganizational Skills
About the role
- XDS Bicycles is one of world's largest vertically integrated bicycle manufacturers and the world's largest producer of carbon-fiber frames; we are coming to the US for the first time featuring our X-LAB line-up of high performance bicycles. X-LAB's manufacturing scale, carbon expertise, and vertical integration create a once-in-a-generation chance to
- disrupt this landscape. Since 1995, we have combined proprietary materials science with compelling design and highly automated production to deliver:
Responsibilities
- Manage and maintain CRM systems, ensuring dealer information, pipeline status, and sales activities remain accurate and up to date.
- Build clear documentation and standardized sales processes, while driving CRM and data-entry compliance across territory sales teams.
- Establish and optimize operational workflows across dealer onboarding, ordering and fulfillment, "Online Order, Local Pickup" programs, dealer ecommerce/POS integrations, and dealer resource center management.
- Provide daily operational support to the field sales team, including dealer orders and inquiries, demo/sample bike coordination, technical issue coordination, travel management, and other sales support needs.
- Build and maintain sales performance dashboards with timely and accurate tracking on sales activity, dealer growth, and team performance metrics.
- Support dealer events and activations by coordinating POP materials, demo bikes, employee purchase requests, and other operational and logistical needs.
- Demonstrated ability building CRM tools and reporting systems
- OEM partnership with leading Western brands; and we're now poised to build our own premium brand overseas
Requirements
- 5+ years of experience in sales, with at least 3 years in a sales operations or business operations role
Compensation
- More than 300,000 carbon frames per year from the world's biggest dedicated carbon-fiber bike facility
- Competitive base salary plus commission
Benefits
- Our Compensation and Benefits
Company info
- XDS Bicycles is one of world's largest vertically integrated bicycle manufacturers and the world's largest producer of carbon-fiber frames
- we are coming to the US for the first time featuring our X-LAB line-up of high performance bicycles. X-LAB's manufacturing scale, carbon expertise, and vertical integration create a once-in-a-generation chance to disrupt this landscape. Since 1995, we have combined proprietary materials science with compelling design and highly automated production to deliver:
- Over 8 million complete bikes annually across road, mountain, gravel, city and e-bike segments
- More than 300,000 carbon frames per year from the world's biggest dedicated carbon-fiber bike facility
- XDS Bicycles is one of world's largest vertically integrated bicycle manufacturers and the world's largest producer of carbon-fiber frames; we are coming to the US for the first time featuring our X-LAB line-up of high performance bicycles.
- X-LAB's manufacturing scale, carbon expertise, and vertical integration create a once-in-a-generation chance to disrupt this landscape.
- Since 1995, we have combined proprietary materials science with compelling design and highly automated production to deliver:
- 300+ international patents covering T1100+ carbon lay-ups and proprietary X6 aluminum alloys
- Full vertical integration, ensuring speed-to-market, supply-chain resilience and cost leadership
- For more info, please check out https://xds.co/
- Here's a YouTube video featuring our state-of-the-art carbon factory - https://www.youtube.com/watch?v=06SheO5XFsY
- X-LAB is seeking a highly organized, execution-focused Sales Operations Manager to build and scale the operational backbone of our U.S. dealer network.
- This role will work cross-functionally with sales, customer support, logistics, marketing, and e-commerce teams to improve dealer experience, sales efficiency, and operational consistency.
- The ideal candidate thrives in fast-paced environments, has strong systems thinking, and is comfortable building processes from the ground up.
This listing is sourced directly from XDS's careers page and normalized into a canonical job model.