Serval
Deployment Strategist
San Francisco · Exec
Sponsorship not specifiedDetected 168 days ago
SQLRESTAgentic AIProduct ManagementProduct StrategyCommunication
About the role
- As a Deployment Strategist on Serval's Agent Deployment team, you'll be the primary technical relationship for Serval's customers: guiding their deployments, advising their AI strategy, and owning their outcomes.
- This role is for someone who thrives on execution velocity, moving quickly across multiple engagements at once.
- You're at home in ambiguity and bring a strong blend of technical depth, product sense, and customer obsession.
Responsibilities
- Own customer engagements end-to-end: design and deliver implementations that align Serval to each customer's workflows and goals.
- Lead migrations: design and execute migration plans that minimize disruption and ensure seamless adoption of Serval's platform.
- Partner cross-functionally: work with Engineering, Sales, and Marketing to turn field learnings into repeatable processes and a sharper go-to-market.
- Growth: Build a fundamentally new AI product offering with the support of our experienced team and investors.
Requirements
- Degree in Computer Science or a related field, or equivalent hands-on experience.
- 5+ years in a relevant role (product, engineering, consulting, founder).
- Strong communication and relationship management skills, with the ability to translate complex technical concepts for both technical and non-technical stakeholders.
- Working knowledge of APIs and REST, IAM, and SQL for data analysis.
Nice to have
- Experience in an early-stage startup environment.
- Experience writing production code.
- Familiarity with IT, security, service management, or workflow automation.
Benefits
- We build intelligent agents that understand real-world workflows and execute them end-to-end - replacing manual processes and rigid legacy systems with adaptive, learning software.
Company info
- Serval http://serval.com is an AI-native automation platform transforming how enterprises operate. We build intelligent agents that understand real-world workflows and execute them end-to-end - replacing manual processes and rigid legacy systems with adaptive, learning software. Founded in early 2024, Serval is already trusted by companies like Fox, Notion, Perplexity, Vercel, and Brex to automate high-volume, high-friction operational work across their organizations.
- At the core of Serval is an agentic AI platform that turns natural language into production-grade workflows. Our agents don't just respond to requests - they reason, take action across systems, and continuously improve with usage. What began with operational use cases has quickly evolved into a horizontal AI automation layer used across IT, HR, Finance, Security, Legal, and Engineering.
- Our mission is to eliminate repetitive, manual work across the enterprise and give teams leverage through intelligent automation. Long term, we're building the universal AI operations layer - a system of agents that sits across business functions and runs the workflows that keep modern companies moving.
- We're backed by leading investors including Sequoia Capital, Redpoint Ventures, Meritech, First Round, General Catalyst, Elad Gil, and others.
- Serval http://serval.com is an AI-native automation platform transforming how enterprises operate.
- Founded in early 2024, Serval is already trusted by companies like Fox, Notion, Perplexity, Vercel, and Brex to automate high-volume, high-friction operational work across their organizations.
- At the core of Serval is an agentic AI platform that turns natural language into production-grade workflows.
- Our agents don't just respond to requests - they reason, take action across systems, and continuously improve with usage.
- What began with operational use cases has quickly evolved into a horizontal AI automation layer used across IT, HR, Finance, Security, Legal, and Engineering.
- Our mission is to eliminate repetitive, manual work across the enterprise and give teams leverage through intelligent automation.
- Long term, we're building the universal AI operations layer - a system of agents that sits across business functions and runs the workflows that keep modern companies moving.
- The Agent Deployment team is a customer-facing technical team, central to how Serval turns product capability into real business outcomes.
- guiding their deployments, advising their AI strategy, and owning their outcomes.
This listing is sourced directly from Serval's careers page and normalized into a canonical job model.