AvePoint

AvePoint

Customer Account Executive - SLED

Chicago, IL, United States

Sponsorship not specifiedDetected 7 days ago
SalesAccount ManagementBusiness DevelopmentLead GenerationCustomer SuccessCustomer Support

About the role

  • This role involves understanding the market's unique needs, including school districts and higher education institutions, and tailoring sales strategies accordingly.

Responsibilities

  • Developing new prospects and expanding existing accounts
  • Working with a virtual account team to deploy the customer engagement lifecycle, that include; Marketing for lead generation, Business Development Representatives for lead qualification, Pre-sales Engineers for technical support, and Customer Success Managers for renewals after the initial sale.

Requirements

  • University degree

Nice to have

  • To learn more, visit https://www.avepoint.com/solutions/public-sector
  • To learn more, visit Empower State and Local Governments with Digital Solutions | AvePoint.
  • Successful customer relationships will be measured through reference ability, customer satisfaction, and increased revenue levels.

Benefits

  • Prior experience selling into education customers preferred

Company info

  • Using consultative selling techniques to teach customers about their industry and offer insights and perspectives on IT needs that are fulfilled by our solutions
  • Using competitive analysis to educate customers on the value of our solutions
  • Handling post-sales support issues for customers, e.g. escalation of support calls, identifying additional training needs, etc.

This listing is sourced directly from AvePoint's careers page and normalized into a canonical job model.