Onshore

Relationship Manager – Renewals & Growth

New York City

Sponsorship not specified$100k-$120kDetected 156 days ago

RESTHubSpotSalesforceCRMAccount ManagementCustomer SuccessCommunicationMentoring

About the role

Our efforts have returned millions to clients by transforming untapped opportunities into tangible results.
We welcome applicants from all backgrounds and are proud to be an Equal Opportunity Employer.
Every qualified candidate will be considered for hire without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability or protected veteran status.

Unlock revenue potential by spotting expansion opportunities and partnering with Sales to drive strategic upsells.
Lead impactful business reviews and success planning sessions that clearly showcase ROI and tangible business value.
Collaborate seamlessly with Product, Sales, and Support teams to resolve challenges and maximize client value.
Leverage the diverse team environment to support your development through workshops, mentorship and team-building activities.
Personal and Professional Growth: Leverage the diverse team environment to support your development through workshops, mentorship and team-building activities.
Onshore was founded to tackle a common problem: businesses wasting months chasing documents, risking audits or missing incentives.
As we scale rapidly and seize massive growth potential, we are seeking confident, curious and collaborative professionals to help drive our next phase of expansion.
businesses wasting months chasing documents, risking audits or missing incentives.

The annual base salary for this position ranges from $100,000 - $120,000 with an additional bonus component.

We provide comprehensive medical, dental, and vision plans along with FSA and HSA options.
Unlimited Time Off: We believe in supporting work-life balance and overall well-being, which is why we offer unlimited PTO.
At Onshore, unlock valuable tax benefits like R&D Tax Credits, 179D Deductions, and Cost Segregation using innovative consulting and advanced AI technology.
Onshore is deeply committed to diversity, equity and inclusion within our organization.
The annual base salary for this position ranges from $100,000 - $120,000 with an additional bonus component.
We provide dedicated paid leave to support new parents, emphasizing our commitment to supporting families and helping employees prioritize their time with loved ones during this significant life event.

3-5+ years of experience in Renewals, Account Management, or Client Success, ideally within a SaaS or startup environment.
Demonstrated track record of surpassing retention and revenue goals, fueling business growth.
Sharp commercial instincts, with hands-on experience negotiating contracts and driving effective renewals.
Adept at creating powerful advocacy programs that generate referrals, references, and testimonials to boost credibility.
Exceptional communicator with a talent for cultivating strong, lasting client relationships.
Skilled at juggling multiple accounts and priorities seamlessly in a fast-paced, dynamic setting.
Well-versed in CRM and customer success tools like Salesforce, HubSpot, Asana, and Gainsight to optimize account management.
Build and nurture meaningful client relationships founded on trust, proactive communication, and expert guidance.

This listing is sourced directly from Onshore's careers page and normalized into a canonical job model.