Fetch Package

Fetch Package

Valet Trash Area Supervisor - 1302

Austin, TX - ATX1 · Contract

Sponsorship not specifiedDetected 1 day ago
LogisticsCommunication

About the role

  • This is a foundational role in a company that has scaled from 500 to over 20,000 units in less than a year and is still growing.
  • If you're someone who takes ownership, works well independently, and holds high standards in the field, there is a significant runway here.
  • The Area Supervisor is field-based, market-specific, and directly responsible for service quality outcomes across a portfolio of 5,000 to 10,000 units.

Responsibilities

  • Monitor and drive community-level service quality rates, maintaining above 95% monthly across your portfolio.
  • Run supply replenishment from the warehouse to communities or trash service partners as needed.
  • Document all audit findings and field observations and report to the Area Manager.
  • You are responsible for setting Service Partners up for success before they ever run their first route.
  • Maintain a monthly completion rate above 95% across your portfolio by proactively identifying staffing gaps before and during the service window.
  • Valet Trash by Fetch is hiring a full-time Area Supervisor to own field-level quality and contractor performance across a dedicated market.
  • This role requires someone who leads from the front.

Requirements

  • Reliable open-bed pickup truck required.
  • Ability to lift and handle up to 50-70 lbs as required.
  • Ability to work independently with minimal oversight and make sound field-level decisions.
  • Basic proficiency with smartphones and mobile applications
  • Travel within your assigned market is required on every scheduled shift.
  • You are the eyes and ears of the operation in the field, and you are accountable for the performance of every community in your market.

Nice to have

  • Prior experience in field operations, facilities, property services, or a supervisory role in a service environment preferred.

Benefits

  • Health Benefits That Matter - Medical, Dental, and Vision coverage to keep you feeling your best
  • Financial Support - 401(k) options plus AD&D, Short-Term, and Long-Term Disability coverage
  • Paid Time Off (PTO) - Earn time off as you work, giving you paid time to rest, recharge, and take care of what matters most
  • Coverage Gap Management - 15%
  • When coverage breaks down, you close the gap.
  • Coordinate with the Area Manager on recurring coverage issues that may require contractor pipeline action.
  • You will be responsible for quality audits, contractor onboarding, and closing coverage gaps, including covering down yourself when needed.
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