Commure
Sales Engineer, Ambient AI
United States · Mid
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About the role
- Commure Ambient is our Ambient AI platform.
- A clinician records the visit, and a finished note lands in their EHR, along with ICD codes, orders, a Patient 360 summary, and carried-forward history on supported systems.
- For a physician, that means charting is done when the visit is done.
Responsibilities
- Lead the technical scoping call for each pilot, working directly with the providers who'll use Ambient and the decision makers evaluating it.
- Build EHR integrations.
- Bring advanced AI into the pilot. Confirm which beyond-the-note features the customer's EHR supports, configure them, and help providers put them to work: ICD coding, orders, Patient 360, carry forward, and pre-visit summaries.
- Keep pilots healthy. Own the pilot Slack channel as the thread of record, triage in-pilot requests (template, integration, app feature) within 24 hours, and keep status and usage current in Salesforce so the AE always knows how the pilot is going.
- Enable the sales team. Field integration and feature questions from AEs, help run the weekly integrations sales desk where engineering commitments to deals are made and tracked, and own the technical sections of RFPs and security questionnaires.
- Hand off well. Deliver each new customer to implementation with the integration, templates, provider list, and known issues documented, so go-live picks up right where the pilot left off.
- Make the team better. Escalate integration and product findings to Engineering with clear reproduction steps, and help build the tooling and playbook (debugging queries, checklists, wiki) that lets the next SE ramp faster than you did.
- Providers in your pilots are using Ambient, and where the EHR supports it, coding, carry forward, and Patient 360.
- What you learn from customers shapes what we build next.
Nice to have
- Hands-on experience with at least one ambulatory EHR (athenahealth, eClinicalWorks, AdvancedMD, NextGen, ModMed, Practice Fusion, WebPT).
- Epic, Cerner, or Meditech Expanse is a plus.
Compensation
- Employees will be required to attest to these requirements upon hire and on an annual basis.
Benefits
- Competitive compensation and benefits.
- At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed.
This listing is sourced directly from Commure's careers page and normalized into a canonical job model.