Onera Health 1

Onera Health 1

System Administrator - Healthcare Cloud Platform (US)

United States

Sponsorship not specified$53k-$800kDetected 9 days ago
TypeScriptPythonBashDynamoDBAWSCloud PlatformsDockerLinuxIncident ResponseComplianceJiraCustomer SupportFirewallHIPAAPatient CareCommunicationProblem Solving

About the role

  • You will be key to the success of Onera's next generation sleep diagnostic service.
  • This role is open to candidates located in the Eastern Time Zone to ensure sufficient overlap with our Europe-based team.
  • Onera Onera Health is a leader in transforming sleep medicine and remote monitoring.

Responsibilities

  • Documentation: Maintain detailed system documentation and operational runbooks and playbooks.
  • Manage general IT systems used by our US based team: Systems Access Management: Manage IT systems and providing/revoking access to employees (e.g., EntraID).
  • Device & Asset Management: Procure, configure, and manage all US-based company hardware, including laptops and mobile devices, using the Mobile Device Management (MDM) solution of Microsoft Intune.
  • Backup & Disaster Recovery: Implement and regularly test data backup and disaster recovery plans to ensure business continuity and data integrity in case of a system failure or cyberattack.
  • User & Helpdesk Support: Act as the first line of support for all US employees, resolving issues with hardware (laptops, printers, mobile devices), software (Microsoft 365, Office365, specialised applications), and network connectivity.
  • Documentation: Meticulously document IT procedures and keep IT records in line with our procedures.
  • Create and update user guides and training materials.
  • Excellent communication skills in English (written and spoken) May require occasional evening or weekend work for system maintenance or emergency support.
  • Support the EU based engineering team in deploying code to US production environments.
  • Maintain detailed system documentation and operational runbooks and playbooks.

Requirements

  • Help define and shape the procedures, policies and work instructions required for achieving SOC2 and FedRamp certifications.
  • Ensure the US cloud infrastructure remains in a "continuously compliant" state, managing the automated patching and configuration hardening required for HIPAA, SOC2, and FedRAMP.
  • Compliance Certification: Help define and shape the procedures, policies and work instructions required for achieving SOC2 and FedRamp certifications.
  • Compliance Maintenance: Ensure the US cloud infrastructure remains in a "continuously compliant" state, managing the automated patching and configuration hardening required for HIPAA, SOC2, and FedRAMP.
  • Proficiency in Linux/Windows Admin, Docker, and Scripting (Python/Bash/Typescript) Excellent problem-solving skills, communication and organisational skills Ability to manage multiple priorities and work under pressure.

Compensation

  • Lead the technical preparation and evidence collection for first time and annual SOC2 audits and FedRAMP authorization packages.

Benefits

  • Onera is hiring a hands on Systems Administrator for its healthcare cloud based platform to join our USA team on a unique and ambitious mission to better healthcare.
  • You will be ensuring the availability, performance, and security of our US based cloud environments, healthcare applications as well as IT systems, supporting the organisations' business and technical requirements.
  • We offer a great opportunity for professional growth in an ambitious and fast-growing scale-up.
  • The company's innovative solutions provide comprehensive sleep test data to physicians in a variety of clinical and non-clinical environments to optimise patient care and reduce healthcare costs.
  • Bachelor's degree in Information Technology, Computer Science, Health Informatics, or a related field Relevant certifications (e.g., AWS SysOps Administrator Certification, AWS Security certification, ITIL ) are a plus.
  • Minimum of 5-7 years of experience in cloud and IT system management, with at least 3 years in a healthcare setting.
  • Operate our cloud based application used by (Healthcare

Company info

  • Application technical support: Investigate and troubleshoot cloud based application issues and ensuring timely resolution for customers.
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This listing is sourced directly from Onera Health 1's careers page and normalized into a canonical job model.