Service Champions Heating & Air Conditioning
Dispatcher
Brea, CA
Sponsorship not specified$22k-$26kDetected 1 day ago
CommunicationCollaborationProblem Solving
About the role
- Are you a master of multitasking with a knack for communication?
- Do you thrive in fast-paced environments where every second counts?
- Join Service Champions as a Dispatcher for the Plumbing department and play a crucial role in ensuring our customers' homes are serviced promptly.
Responsibilities
- Monitor and Adjust Schedules: Monitor schedules closely and make real-time adjustments to optimize operations.
- Record-Keeping: Maintain accurate records of service requests, schedules, and any incidents.
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
- Maintain accurate records of service requests, schedules, and any incidents.
- Reasonable accommodations may be made to perform essential functions.
Requirements
- Ability to communicate and exchange accurate information with internal and external stakeholders is required.
- Must be able to work under centrally controlled LED lighting.
- This position operates in an office environment and requires the ability to remain in a stationary position for extended periods of time.
Nice to have
- 2+ years of dispatching experience.
- Excellent verbal and written communication skills.
- HVAC or Plumbing Dispatch industry experience is preferred.
- Strong problem-solving abilities and a customer-centric mindset.
- Proficiency in basic computer applications and call center software.
- Service Titan experience is a plus.
Compensation
- $22k-$26k
Benefits
- Health insurance: Comprehensive medical, dental, and vision coverage.
- Retirement plan: 401(k) with company match.
- Paid time off: Generous vacation, holidays, and sick leave.
Company info
- A supportive, inclusive, and dynamic work environment focusing on teamwork and employee satisfaction.
- Frequently operates a computer and other standard office equipment.
- Occasionally moves items up to 20 pounds.
- Act as the main point of contact for field teams, customers, and management.
- Work Environment
- $22 - $26 USD
- A career with Service Champions can change your life.
- Recognized as one of Orange County's top places to work, many of our employees have shared that they love working here and the success it has brought them.
- You can be proud to be a part of Service Champions.
- We are a nationally recognized residential heating and air conditioning company that serves Southern California homeowners.
Equal opportunity
- We are an equal opportunity employer committed to diversity and inclusion in the workplace.
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This listing is sourced directly from Service Champions Heating & Air Conditioning's careers page and normalized into a canonical job model.