Service Champions Heating & Air Conditioning

Service Champions Heating & Air Conditioning

Dispatcher

Brea, CA

Sponsorship not specified$22k-$26kDetected 1 day ago
CommunicationCollaborationProblem Solving

About the role

  • Are you a master of multitasking with a knack for communication?
  • Do you thrive in fast-paced environments where every second counts?
  • Join Service Champions as a Dispatcher for the Plumbing department and play a crucial role in ensuring our customers' homes are serviced promptly.

Responsibilities

  • Monitor and Adjust Schedules: Monitor schedules closely and make real-time adjustments to optimize operations.
  • Record-Keeping: Maintain accurate records of service requests, schedules, and any incidents.
  • Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
  • Maintain accurate records of service requests, schedules, and any incidents.
  • Reasonable accommodations may be made to perform essential functions.

Requirements

  • Ability to communicate and exchange accurate information with internal and external stakeholders is required.
  • Must be able to work under centrally controlled LED lighting.
  • This position operates in an office environment and requires the ability to remain in a stationary position for extended periods of time.

Nice to have

  • 2+ years of dispatching experience.
  • Excellent verbal and written communication skills.
  • HVAC or Plumbing Dispatch industry experience is preferred.
  • Strong problem-solving abilities and a customer-centric mindset.
  • Proficiency in basic computer applications and call center software.
  • Service Titan experience is a plus.

Compensation

  • $22k-$26k

Benefits

  • Health insurance: Comprehensive medical, dental, and vision coverage.
  • Retirement plan: 401(k) with company match.
  • Paid time off: Generous vacation, holidays, and sick leave.

Company info

  • A supportive, inclusive, and dynamic work environment focusing on teamwork and employee satisfaction.
  • Frequently operates a computer and other standard office equipment.
  • Occasionally moves items up to 20 pounds.
  • Act as the main point of contact for field teams, customers, and management.
  • Work Environment
  • $22 - $26 USD
  • A career with Service Champions can change your life.
  • Recognized as one of Orange County's top places to work, many of our employees have shared that they love working here and the success it has brought them.
  • You can be proud to be a part of Service Champions.
  • We are a nationally recognized residential heating and air conditioning company that serves Southern California homeowners.

Equal opportunity

  • We are an equal opportunity employer committed to diversity and inclusion in the workplace.

This listing is sourced directly from Service Champions Heating & Air Conditioning's careers page and normalized into a canonical job model.