Entrust

Entrust

Associate Software Fulfillment Specialist (Remote, U.S.)

United States - Field

Work authorization required$50k-$74kDetected 13 days ago
AccessibilitySalesforceCommunicationCollaborationAdaptability

About the role

  • This role sits at the intersection of customer experience, licensing automation, and digital product delivery, ensuring customers receive seamless, secure access to our platforms and products.
  • You'll play a critical role in order-to-fulfillment workflows, enabling customers to quickly realize value from our solutions.
  • If you thrive in a fast-paced, systems-driven environment and enjoy solving operational challenges, this is a great opportunity to grow within SaaS operations.

Responsibilities

  • Generate and deliver license entitlements, activation keys, and access credentials through integrated systems
  • TrustedCare Support:
  • Manage customer lifecycle activities within TrustedCare, including user onboarding, access provisioning, and entitlement management to support a seamless activation experience
  • Provide ongoing TrustedCare support, resolving access, provisioning, and platform-related inquiries to ensure consistent and high-quality customer experiences
  • Partner with cross-functional teams to identify process gaps and implement scalable improvements
  • Maintain and enhance process documentation and operational playbooks

Requirements

  • Exceptional attention to detail with a high degree of accuracy and accountability
  • The ability to operate independently with minimal direction and oversight
  • Familiarity with SaaS or software delivery processes
  • Experience working with enterprise business systems such as Salesforce, Oracle EBS, etc.
  • Experience in a service or manufacturing environment utilizing integrated business systems
  • Entrust technologies and expertise help government agencies, enterprises and financial institutions in more than 150 countries serve and safeguard citizens, employees and consumers.

Skills

  • Join us at Entrust
  • Get to Know Us
  • But our secret weapon?
  • For more information, visit http://www.entrust.com/.
  • Follow us on Twitter, YouTube and LinkedIn.
  • Entrust Corporation is an EOE/AA/Veteran/People with Disabilities employer.

Compensation

  • The anticipated starting base pay for this position is: $50,201-$73,627 per year (in the primary posting location).
  • Actual compensation will be determined based on geographic location, education, skills and experience.
  • This position is also eligible for the company's discretionary annual incentive plan.
  • Note: Benefit and Compensation programs are subject to eligibility requirements and other terms of the applicable plan or program.

Company info

  • Entrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas.
  • We welcome applications from qualified individuals of all backgrounds, and we strive to provide an accessible experience for candidates of all abilities.
  • If you require an accommodation, contact accessibility@entrust.com.
  • Ensure customers are successfully onboarded and activated with minimal friction

Equal opportunity

  • Entrust is an EEO/AA/Disabled/Veterans Employer

Visa & Work Authorization

  • Authorization to work in the United States without sponsorship
Apply directly at Entrust →Create a free account for alerts like thisView Entrust immigration profile

This listing is sourced directly from Entrust's careers page and normalized into a canonical job model.