DigiCert

DigiCert

Associate Authentication Analyst

US UT Lehi · Junior

Sponsorship not specifiedDetected 38 days ago
Customer SupportDNSResearchCommunication

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About the role

  • DigiCert is looking for a detail-oriented, energetic Authentication Analyst to join our team.
  • The Authentication Analyst will be responsible for ensuring the quality of our internal and customer-facing validation products for the DigiCert software.
  • This includes executing validation scripts, reviewing completed test results, and packaging them into a Transferable validation product.

Responsibilities

  • Recognize, document and alert supervisors of trends in customer calls.
  • Create, populate, or maintain databases for tracking validation activities, test results, or validated systems.
  • Self-motivated, manage your time well, and get things done.
  • Employee Assistance Program with 24/7 confidential support for employees and families

Nice to have

  • Bachelors degree in IT, Computer Science, or other technical degree.
  • 2+ years of experience in a customer service role within the tech industry.
  • Excellent knowledge of Microsoft products and other applicable software or applications.
  • Spanish speaking

Compensation

  • Competitive compensation and comprehensive health, dental, and vision coverage

Benefits

  • Competitive compensation and comprehensive health, dental, and vision coverage
  • Retirement savings programs with company matching (401(k) or RRSP)
  • Generous paid time off, including holidays, and vacation
  • Paid parental leave and family support benefits
  • Life and disability coverage
  • Flexible spending and health savings options (where applicable)
  • Health and wellness support, including gym reimbursement and wellness programs
  • Education assistance and professional development opportunities
  • Access to LinkedIn Learning and continuous learning resources
  • Employee referral bonus program and additional company perks and discounts

Company info

  • DigiCert is a global leader in intelligent trust. We protect the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI-powered DigiCert ONE platform unifies PKI, DNS, and certificate lifecycle management, to secure infrastructure, software, devices, messages, AI content and agents. Learn why more than 100,000 organizations, including 90% of the Fortune 500, choose DigiCert to stop today's threats and prepare for a quantum-safe future at www.digicert.com
  • Job summary
  • DigiCert is looking for a detail-oriented, energetic Authentication Analyst to join our team. The Authentication Analyst will be responsible for ensuring the quality of our internal and customer-facing validation products for the DigiCert software. This includes executing validation scripts, reviewing completed test results, and packaging them into a Transferable validation product.
  • DigiCert is a global leader in intelligent trust.
  • We protect the digital world by ensuring the security, privacy, and authenticity of every interaction.
  • Our AI-powered DigiCert ONE platform unifies PKI, DNS, and certificate lifecycle management, to secure infrastructure, software, devices, messages, AI content and agents.
  • Learn why more than 100,000 organizations, including 90% of the Fortune 500, choose DigiCert to stop today's threats and prepare for a quantum-safe future at www.digicert.com

This listing is sourced directly from DigiCert's careers page and normalized into a canonical job model.