Charles Schwab & Company, Inc.
Director - Client Authentication Core Capabilities (PL)
Austin, TX, US · Director
Sponsorship not specifiedDetected 7 days ago
Product StrategyProcurementCustomer SuccessResearchLeadershipCollaborationProblem SolvingMentoringOrganizational Skills
About the role
- Your Opportunity We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s).
- At Schwab, you're empowered to make an impact on your career.
- This leader will guide a team of product managers and product owners focused on client onboarding, credentialing, authenticator registration and management, access recovery, and secure client experiences.
Responsibilities
- Lead a distributed product team responsible for developing and delivering enterprise Client Authentication capabilities that support secure, consistent client access.
- Own and communicate the roadmap for core authentication capabilities, aligning priorities across Client Authentication and the broader SAFE portfolio.
- Coach and develop product managers and product owners while building a high-performing team that delivers measurable business value at scale.
- Partner across product, technology, risk, fraud, engineering, procurement, and business teams to evaluate, prioritize, and execute transformation initiatives in the digital identity space.
- Influence technology investments, vendor partnerships, and build-versus-buy decisions that support a secure, modern authentication ecosystem.
- Experience building or leading teams that have developed authentication, authorization, CIAM, or digital identity capabilities rather than only implementing third-party tools.
- Direct people leadership experience, including building, coaching, and leading high-performing product teams at a director level.
- Ability to build trusted relationships, maintain a broad internal network, and connect priorities across multiple teams to drive distributed work.
- Strong organizational skills with the ability to manage multiple short- and long-term priorities, deliverables, and dependencies across teams.
- The Client Authentication Product Director - Core Capabilities will support hundreds of millions of logins per month across Schwab, and shape the strategy, roadmap, and execution for enterprise authentication capabilities that protect how clients access and engage with Schwab across digital, phone, branch, and third-party channels.
Requirements
- 10+ years of work experience, including at least 7 years leading product teams responsible for identity and access management, authentication, authorization, or related digital identity capabilities.
- Extensive experience with customer identity and access management concepts, capabilities, and technologies.
- Experience leading cross-enterprise initiatives that require alignment across business, technology, risk, fraud, and operational stakeholders.
- Experience working with senior leadership, including the ability to communicate with executive presence, tailor messaging to the audience, and simplify complex technical topics into clear business recommendations.
- Experience using data and analytics to inform product decisions, evaluate risk, measure outcomes, and improve product performance.
Nice to have
- Financial services, fintech, or other highly regulated industry experience.
Compensation
- In addition to the salary range, this role is also eligible for bonus or incentive opportunities.
Company info
- Schwab Technology Services enables the future of how clients manage their money by providing innovative and reliable technology products and services as part of our ongoing commitment to democratize access to investing and financial planning.
Apply directly at Charles Schwab & Company, Inc. →Create a free account for alerts like thisView Charles Schwab & Company, Inc. immigration profile
This listing is sourced directly from Charles Schwab & Company, Inc.'s careers page and normalized into a canonical job model.