Sondermind

Account Manager, Payor Partnerships

Denver, CO

Sponsorship not specified$115k-$130kDetected 15 days ago

Account ManagementCommunicationCollaboration

About the role

The Account Manager, Payor Partnerships is responsible for growing SonderMind's most important payor relationships.
This is a strategic account management role: the contract is the starting point, and your job is everything that comes after.
Reporting to the Director of Payor Integrations, you'll operate as a trusted advisor to payor executives and a growth driver for SonderMind, identifying opportunities to deepen partnerships well beyond the initial agreement.

Responsibilities

Serve as the primary point of contact for a portfolio of payor partners. Own the day-to-day relationship and the executive-level connection, leading regular business reviews and Joint Operating Committees that position SonderMind as an indispensable partner
Demonstrate SonderMind's value. Build and deliver the ROI story for each partner using clinical outcomes, access improvements, cost savings, and utilization data, ensuring payors clearly see the impact SonderMind has on their members and their business
Drive member utilization of SonderMind services. Partner with payors on member engagement, referral pathways, and co-marketing initiatives that connect more of their members to care
Partner with the Payor Contracting team on renewals and new agreements, bringing relationship insights, expansion opportunities, and the value narrative that strengthens SonderMind's negotiating position
Work cross-functionally with Revenue Cycle, credentialing, compliance, legal, finance, and operations to deliver on partner commitments and keep each partnership running smoothly, and support additional projects including travel to industry conferences and in-person partner meetings
Payor partners who view SonderMind as a strategic partner and seek us out for new opportunities
A clear, data-backed value narrative for every partner that strengthens renewals and fuels expansion
Proactive identification of growth opportunities and resolution of partner issues before they escalate
Ability to independently manage a portfolio while contributing to team-wide objectives in a fast-paced environment
Serve as the primary point of contact for a portfolio of payor partners.

Requirements

Proven track record of growing accounts: expanding offerings, increasing utilization, or driving revenue within existing relationships
Knowledge of managed care and the payor landscape, including familiarity with alternative payment models such as value-based programs, risk arrangements, and case rates
Strong analytical and storytelling skills, with the ability to turn outcomes and utilization data into a compelling value narrative
This role requires executive presence, commercial instincts, and the ability to translate clinical outcomes and utilization data into a compelling value story.

Skills

Ability to work remotely and travel to the corporate office, payor visits, and conferences
written, verbal, analytical
Final compensation will be determined based on a variety of factors, including relevant experience, skills, education, and past performance.
In addition to base salary, this position is also eligible for a 5% variable bonus.
Our benefits include:
A commitment to fostering flexible hybrid work
A generous PTO policy with a minimum of three weeks off per year
Competitive Medical, Dental, and Vision coverage with plans to meet every need, including HSA ($1,100 company contribution) and FSA options
401K retirement plan with 100% matching which immediately vests on up to 4% of base salary
Travel to Denver 1x a year for annual Shift gathering
Fourteen (14) company holidays
Company Shutdown between Christmas and New Years

Compensation

Travel to Denver 1x a year for annual
The base salary range for this role is $115,000 - $130,000.

Benefits

Free therapy coverage benefits to ensure our employees have access to the care they need (must be enrolled in our medical plans to participate)
Employer-paid short-term, long-term disability, life & AD&D to cover life's unexpected events.
Not only that, we also cover the difference in salary for up to seven (7) weeks of short-term disability leave (after the required waiting period) should you need to use it.
Eight weeks of paid Parental Leave (if the parent also qualifies for STD, this benefit is in addition, which allows between 8-16 weeks of paid leave)
Supplemental life insurance, pet insurance coverage, commuter benefits and more!

Equal opportunity

SonderMind does not discriminate in employment opportunities or practices based on race, color, creed, sex, gender, gender identity or expression, pregnancy, childbirth or related medical conditions, religion, veteran and military status, marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition (including genetic information or characteristics), sexual orientation, or any other characteristic protected by applicable federal, state, or local laws.

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This listing is sourced directly from Sondermind's careers page and normalized into a canonical job model.