HappyRobot
Data Operations Engineer
San Francisco
Sponsorship not specifiedDetected 25 days ago
Data StructuresData EngineeringComputer VisionComplianceLogistics
About the role
- We are looking for a Product Operations Engineer to act as the operational backbone of our product organization, you'll be working directly with the CTO and Head of Product.
- This is a role for a high-output technical individual contributor who loves discipline, structure, and execution.
- At HappyRobot, you will sit at the critical intersection of four key functions: Product Engineering, Deployments, Go-To-Market, and Operations.
Responsibilities
- Data Labeling Operations: Manage the human element of our agentic stack across voice, reasoning and coding agents. You will own the coordination of in-house labelers and external agencies to ensure high-quality training data throughput.
- Partner with GTM to drive technical enablement, support Product-Led Sales (PLS) motions, and refine feature pricing structures.
- Manage the human element of our agentic stack across voice, reasoning and coding agents.
- You will own the coordination of in-house labelers and external agencies to ensure high-quality training data throughput.
- No excuses, no blame-shifting - if something needs fixing, we own it and make it better.
- We don't wait for someone else to solve it - we lead with accountability and expect the same from those around us.
- We aim to deliver jaw-dropping customer experiences by being curious, meticulous, and proud of what we build - even when nobody's watching.
- HappyRobot is the infrastructure for enterprises to build and orchestrate AI workforces.
- We started in logistics, built our own voice stack, models, and orchestration layer from the ground up, and are now bringing that infrastructure to every enterprise that runs the real economy.
Requirements
- 3+ years of experience in a technical or operations-heavy role (e.g., Product Operations, Solutions Engineering, Technology Strategy Consulting, Technical Program Management, or Forward Deployed Engineering).
- Experience working in a multi-stakeholder environment, specifically interfacing between Engineering and Commercial/Field teams.
- Ability to balance "big picture" strategic work (pricing, analysis) with "in the weeds" execution (data labeling coordination for RLHF, deployment coordination).
Compensation
- Top-Tier Compensation - Competitive salary + equity in a high-growth startup.
Benefits
- Learn more about our vision in our manifesto. https://www.happyrobot.ai/blog/manifesto
Company info
- Work alongside Engineering and Strategy & Ops to define and track product and company metrics.
- You will get your hands dirty with raw data to ensure we are optimizing for the right outcomes.
- GTM & Commercial Enablement: Partner with GTM to drive technical enablement, support Product-Led Sales (PLS) motions, and refine feature pricing structures. You ensure the commercial side understands the technical reality and value of what we are shipping.
- Metrics & Measurement: Work alongside Engineering and Strategy & Ops to define and track product and company metrics. You will get your hands dirty with raw data to ensure we are optimizing for the right outcomes.
- You ensure the commercial side understands the technical reality and value of what we are shipping.
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This listing is sourced directly from HappyRobot's careers page and normalized into a canonical job model.