Claylabs

Claylabs

Forward Deployed GTME

New York · Vp

Sponsorship not specifiedDetected 142 days ago
AI OrchestrationHubSpotSalesforceMarketoCRMCustomer SuccessCommunication

About the role

  • We see growth as a creative practice, not a formula.
  • As AI makes execution faster and tactics easier to copy, creativity is the only lasting advantage.
  • In 2025, we raised a $100M Series C https://www.nytimes.com/2025/08/05/business/dealbook/clay-ai-marketing-fundraise.htmlbacked by world-class investors including Sequoia, CapitalG, and First Round - and crossed $100M in revenue.

Responsibilities

  • Design end-to-end Clay workflows and architectures that plug into existing GTM stacks (CRM, MAP, data tools)
  • Own implementations from kickoff through go-live: project plans, timelines, communication cadences, and risk management
  • Lead high-quality working sessions and trainings that make Clay feel approachable and powerful
  • partner with CX and EGS where relevant
  • Contribute to playbooks, templates, and best practices as we build out the Services org and help shape the bar for future hires
  • Lead high-quality working sessions and trainings that make Clay feel approachable and powerful; handle objections and keep engagements focused on outcomes
  • Identify follow-on opportunities where deeper Clay usage would unlock value; partner with CX and EGS where relevant
  • Excellent communicator who can simplify complex concepts and drive alignment from hands-on admins to the C-suite
  • Energized by ambiguity and building from scratch; process-light, outcome-heavy environments are where you thrive
  • You like being both strategic and in the weeds: happy to lead the meeting and build the workflow

Requirements

  • you enjoy living in the tool

Nice to have

  • Prior Clay experience or hands-on experience with workflow orchestration/AI tools
  • RevOps, Marketing Ops, or Sales Ops background
  • consulting or agency experience
  • exposure to AI tools or prompt designor hands-on experience with workflow orchestration/AI tools

Skills

  • Deeply hands-on with GTM tools (Salesforce/HubSpot, Marketo, Outreach/Salesloft, data enrichment, analytics); you enjoy living in the tool
  • Proven track record running multi-stakeholder projects end-to-end in mid-market or enterprise accounts

Benefits

  • We also launched a community equity round https://www.clay.com/blog/community-equity-offering, for our customers, agency partners, and club members.

Company info

  • Our community http://community.clay.com includes 11,000+ customers, 150+ integration partners, 125+ agencies, 50+ Clay clubs https://luma.com/claylive, and 30k members on Slack.
  • Our culture https://nextplayso.substack.com/p/spotlight-clay is unique inside and outside of work. Our team members are also DJs, activists, writers, clowns, marathoners, skydivers, psychedelic therapists, social workers, and more.
  • All employees can work for free with world-class coaches who specialize in creativity, management, and more.
  • Our operating principles - including negative maintenance and non-attached action - guide our work. Read more about them here https://cdn.prod.website-files.com/61477f2c24a826836f969afe/685d83a71452245cc1129791_4d770abfd83e276ec15315a2e06945bd_Clay2025_OperatingPrinciples.pdf.
  • Read about us in the NYT https://www.nytimes.com/2025/08/05/business/dealbook/clay-ai-marketing-fundraise.html, Forbes http://google.com/search?q=forbes+clay&rlz=1C5OZZY_enUS1155US1155&oq=forbes+clay&gs_lcrp=EgZjaHJvbWUyBggAEEUYOTIHCAEQABiABDIHCAIQABiABDIHCAMQABiABDIHCAQQABiABDIHCAUQABiABDIHCAYQABiABDIHCAcQABiABDIHCAgQABiABDIHCAkQABiABNIBBzkzM2owajSoAgOwAgHxBVAe8UAxJx_p&sourceid=chrome&ie=UTF-8, First Round Review https://review.firstround.com/podcast/inside-clays-unconventional-path-to-1-25b/, and more https://www.clay.com/press.
  • Hear from our employees directly on our Glassdoor https://www.glassdoor.com/Overview/Working-at-Clay-EI_IE9850794.11,15.htm page!
  • FORWARD DEPLOYED GTME @ CLAY
  • We're standing up a new Services team to help Clay's largest customers design, build, and launch high-impact workflows.
  • As a Forward Deployed GTME, you'll own strategic implementations end-to-end, from discovery and solution design through build, launch, and handoff.
  • This is a founding role.
  • You'll work closely with Wayne (Head of Services), the Solutions and CX teams, and our customers' RevOps, Marketing Ops, and CS leaders to turn fuzzy problems into durable systems and help define what great looks like as we scale.
  • Run structured discovery with a range of personas (ICs to VP/C-level) across RevOps, Marketing Ops, Sales, and CS, translating business goals into clear scopes, requirements, and success metrics
  • Build complex workflows in Clay (lists, enrichment, automations, AI prompts, audiences, and reporting) and document them so customers and internal teams can maintain them after handoff
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