PlayOn
Support Specialist
Alpharetta, GA and Chamblee, GA · Part-time
Sponsorship not specifiedDetected 35 days ago
Customer SupportResearchCommunicationCollaborationProblem Solving
About the role
- In this role, you'll be responsible for creating excitement about PlayOn!
- You'll get to work alongside an extremely passionate and supportive team, but most importantly you'll jumpstart your career in an exciting field.
- If you're interested in venturing outside the norm and are ready to join a rapidly growing company with a proven business model, we'd love to learn more about you.
Responsibilities
- Losses teach us, challenges motivate us, and persistence drives us forward.
Nice to have
- Author, edit and publish quality Knowledge base content to improve customer self-service resources To thrive in this role, you have
- Over a year of software application customer service or support experience required
- Flexibility to occasionally work weekends or a late shift
- Preferred Bachelor's degree in marketing, sales, communication or related field (Not required)
- Excellent troubleshooting skills, including research on software application errors and issue re-creation
- Exceptional written and verbal communication skills
- High-level performer who excels in both a team and individual environment
- Possess natural curiosity and have an affinity for creative problem-solving
Benefits
- We focus on solving real challenges, learning quickly, and creating impactful solutions.
- The Benefits We Offer Multiple medical insurance plans to choose from Dental, vision life and disability insurance Employee Emergency Fund Company equity (stock options) Open
Company info
- Must be a full-time employee to participate in the company's employee health benefit plan.
- Part-time employees and interns are not eligible to participate.
- You'll have opportunities to grow your skills, tackle meaningful problems, and make a difference in the lives of schools and the students and fans they serve.
- Our culture is built on accountability, collaboration, growth, and fairness.
- Together, we strive to be better every day-because we know that's how we win as a team.
This listing is sourced directly from PlayOn's careers page and normalized into a canonical job model.