Ivo Inc.

Enterprise Account Manager

San Francisco

Sponsorship not specifiedDetected 29 days ago

Machine LearningCanvaSalesAccount ManagementProcurementContract Management

About the role

We are seeking an experienced Enterprise Account Manager to take ownership of some of our most strategic customer relationships.
This is a high-impact, revenue-facing role where you'll be the primary driver of growth across your portfolio.

Own and Grow Strategic Accounts
You will own and grow a portfolio of enterprise accounts, building long-term relationships and ensuring Ivo's solutions stay aligned with customer outcomes.
Drive Renewals and Expansion
You will manage the full renewals and expansion motion, running consultative sales cycles and uncovering new opportunities through cross-sell and upsell strategies.
Build and Maintain Account Plans
You will create and maintain account plans with clear next steps, tracking progress against both customer and company goals. These plans become the foundation for how you prioritize time and resources across your portfolio.
Partner Cross-Functionally
You will partner closely with CSMs, Solutions Architects, Product, Finance, Legal Engineers, and other internal teams to surface opportunities and resolve challenges before they escalate, ensuring customer feedback translates into real improvements and that risk is caught early.
You will stay informed on industry trends and customer digital strategies, positioning Ivo as an indispensable partner rather than just another vendor in the stack.
You will create and maintain account plans with clear next steps, tracking progress against both customer and company goals.

A bachelor's degree or equivalent experience rounds out your profile.
Experience with complex, multi-year enterprise deals involving legal, finance, and IT buying centers.
You have a strong commercial acumen and skilled at structuring enterprise contracts, multi-year commitments, and navigating enterprise procurement and legal processes

Monitor Customer Health
You're entrepreneurial at heart - hands-on, creative, and team-oriented, motivated to define processes, build programs, and deliver excellence.

Acting as both a trusted advisor and a growth partner, you'll help customers realize value from our platform while securing revenue and driving expansion.
You pair an analytical, data-driven approach with consultative selling skills, identifying opportunities and turning insights into actionable account plans that show customers clear business value.

This listing is sourced directly from Ivo Inc.'s careers page and normalized into a canonical job model.