Svh
Pre-Registration Representative - Pre-Registration HSD - FT - Day
Topeka, KS · Full-time
Sponsorship not specifiedDetected 12 days ago
Process ImprovementCustomer SupportCommunication
About the role
- This includes scheduling of complex cases, which require the coordination of multiple resources and determination of need for lab work pre-services.
- Cancels and reschedules appointments as needed.
- Retaliation is prohibited against any person who files a claim of discrimination, participates in a discrimination investigation, or otherwise opposes an unlawful employment act based upon the above classifications.
Responsibilities
- Prepares paper and electronic documents for scanning into Epic.
- Performs other duties as assigned
- Creates estimates for identified services within appropriate timeframes.
Requirements
- Required for All Jobs
Nice to have
- High School Diploma / GED Required
- Associate's Degree Preferred
- 2 years Physician office, hospital or payer setting with experience relating to patient registration, patient scheduling, exam or procedure scheduling, prior authorization completion or insurance verification.
Skills
- Knowledge of medical terminology (Required proficiency)
- Knowledge of MicroSoft Windows applications (Preferred proficiency)
- Excellent customer service skills (Preferred proficiency)
- Excellent interpersonal & communication skills with the ability to exhibit patience. (Preferred proficiency)
- Ability to prioritize and handle multiple tasks (Preferred proficiency)
Compensation
- Abide by Stormont Vail's Remote Worker Policy and will review and acknowledge the Remote Work Agreement annually.
Benefits
- Includes review of medical policies to ensure all criteria is met, the process of completing the prior authorization with the payer and the documentation of prior authorization numbers for inclusion on the claim.
- This includes providing financial education to the patient on anticipated balances and the collection of anticipated balances.
- Answers benefits and eligibility questions from patients, office staff, Case Management, Social Work or any other source.
- Complies with all policies, standards, mandatory training and requirements of Stormont Vail Health
Equal opportunity
- Continuously greater than 5 hours
- Stormont Vail is an equal opportunity employer and adheres to the philosophy and practice of providing equal opportunities for all employees and prospective employees, without regard to the following classifications: race, color, ethnicity, sex, sexual orientation, gender identity and expression, religion, national origin, citizenship, age, marital status, uniformed service, disability or genetic information.
- This applies to all aspects of employment practices including hiring, firing, pay, benefits, promotions, lateral movements, job training, and any other terms or conditions of employment.
Visa & Work Authorization
- ifications: race, color, ethnicity, sex, sexual orientation, gender identity and expression, religion, national origin, citizenship, age, marital status, uniformed service, disability or genetic information
This listing is sourced directly from Svh's careers page and normalized into a canonical job model.