Nelson Education

Nelson Education

Technical Manager, Business Applications

Toronto, Ontario, Canada

Sponsorship not specifiedDetected 31 days ago
JavaScriptNode.jsAWSAzureCloud PlatformsCI/CDRESTCybersecurityAgileStakeholder ManagementSalesforceCRMERPRecruitingCustomer SupportTest AutomationLeadershipCommunicationCollaborationProblem SolvingCritical ThinkingMentoringNetSuite

About the role

  • This includes ERP (NetSuite), CRM (Salesforce), and related business applications, integrations, and cloud-based platforms that enable business operations.
  • Troubleshoot and resolve system issues, bugs, and performance challenges in a timely and effective manner.
  • Contribute directly to development, system configuration, and technical problem-solving.

Responsibilities

  • The Engineering Manager, Business Applications, is a hands-on technical leader responsible for the day-to-day delivery, support, and continuous improvement of Nelson's core business systems.
  • Working closely with the VP, Operations and cross-functional partners, this role focuses on execution: resolving system challenges, building integrations, and enhancing application performance to support Nelson's evolving business needs.
  • Key Accountabilities Hands-on Systems Delivery Work closely with the VP, Operations, to support and contribute to the application architecture and integration roadmap across ERP (NetSuite), CRM (Salesforce), and related business systems.
  • Prioritize and manage competing system and integration needs in a fast-paced environment.
  • Design, build, and maintain integrations, APIs, and automation to improve business workflows.
  • Support cross-functional teams with testing and quality assurance, ensuring solutions meet business and technical requirements.
  • Maintain documentation, data integrity, and application best practices.
  • Support in the development of internal and external systems, web applications, and middleware, ensuring maintainability and alignment with enterprise architecture.
  • Support and lead technical delivery of projects, ensuring quality, timelines, and stakeholder alignment.
  • Collaborate with vendors, consultants, and partners to ensure effective delivery of technology initiatives.

Requirements

  • You are also passionate about supporting and mentoring others, fostering collaboration, and contributing to a positive, engaged, and high-performing team culture.
  • Bachelor's degree in Computer Science, Software Engineering, or related field.
  • 5-8 years of experience supporting enterprise applications, business systems, and integrations.
  • Hands-on experience with ERP and CRM systems, including configuration, customization, and integration is required.
  • Experience designing and implementing system integrations and APIs.
  • Familiarity with cloud platforms (Azure, AWS, or similar).
  • Strong, current hands-on software development experience with JavaScript, Node.js, RESTful APIs, or similar technologies is required and is the primary focus of this role.
  • Experience working in Agile environments and collaborating with cross-functional teams.
  • Experience with modern development tools and emerging technologies, including embedded AI, is a strong asset.

Nice to have

  • NetSuite experience is strongly preferred given its role as Nelson's core ERP
  • Salesforce experience is a strong asset but not required.

Skills

  • Nelson is on a mission to make learning accessible, engaging, and effective for all.
  • In response to the evolving education landscape, Nelson developed Edwin, a digital learning ecosystem.
  • Working closely with the

Benefits

  • Your well-being, growth, and work-life balance matter to us, which is why we offer a comprehensive benefits package designed to support you-professionally and personally.
  • Our EDI Statement Nelson teaches the world by learning from everyone in it.
  • We believe in the power of education and our ability to impact social change.
  • Truth, honesty, integrity, and respect guide our decisions and actions in the development of learning solutions that empower success for all educators and learners.
  • We foster and continue to build relationships that are equitable, diverse, and inclusive with existing and future partners in education.

Company info

  • At Nelson, we believe in taking care of our people.
  • We are committed to fostering an equitable, diverse, and inclusive workplace environment.

Visa & Work Authorization

  • asis of age, race, sex, gender, gender identity, colour, religion, national origin, sexual orientation, marital status, citizenship, veteran status, or disability status
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This listing is sourced directly from Nelson Education's careers page and normalized into a canonical job model.