Microsoft

Americas Sales Excellence Leader- Small Medium Enterprises & Channel

United States, Washington, Redmond

Sponsorship not specified$156k-$277kDetected 12 hours ago

SalesAccount ManagementBusiness DevelopmentPipeline ManagementForecastingCustomer SuccessCadenceLeadershipCommunicationCollaborationMentoring

About the role

Small Medium Enterprises and Channel (SME&C) is part of Microsoft Customer and Partner Solutions (MCAPS), focused on 400M small and medium enterprise customers.
SME&C serves these customers through digital sales managed accounts, field specialist teams, demand response motions, and a broad partner network.
The mission of Global Sales Enablement & Operations (GS&O) within SME&C is to accelerate our customers' AI transformation and growth by delivering excellence in global go-to-market (GTM) strategy & execution, driving customer success, fostering exceptional execution at scale, and transforming SME&C into the world's leading AI frontier salesforce.

Business Partnership and Support
Empowers team to orchestrate Territory Planning and drive the activation of sponsorship within segment leaders.
Leads team and defines the process of reinforcement and review of quality plans across the organization.
Leads efforts to generate new business and accelerate the closing of existing opportunities.
Empowers team to guide segment leads and partners on segment strategy for fiscal year planning, inclusive of segmentation, territory design, seller assignment, and quota setting.
Empowers team to define and drive a predictable rhythm of business (RoB).
Leads end-to-end RoB activities to enforce great discipline and ensure quality outcome delivery.
Leads and coordinates efforts to streamline and improve the RoB cadence within the supported segment and/or across all segments.
Facilitates sales growth by preparing and leading pipeline reviews (inclusive of top-of-funnel through consumption milestones), partner co-sell motions, top deal reviews and account, territory and/or business planning.
Drives the analysis of the pipeline at scale, guiding team to generate business insights and a security-first approach to advise and/or partner with the sales leadership team on long-term sales/ organizational/partner strategies.

Required/minimum qualifications
3+ years people management experience.
Experience leading large, geographically dispersed teams in a sales, sales strategy, sales excellence, business operations, or finance organization supporting commercial revenue motions.
Demonstrated ability to interpret complex business data, synthesize insights, and influence decisions through clear recommendations and executive communications.
Experience driving large-scale business rhythms, operational excellence programs, or sales governance frameworks across matrixed organizations.
Experience operating in high-growth, fast-paced commercial businesses that require balancing standardization, scale, and agility.
Experience with pipeline management, forecasting, territory planning, and sales process optimization.
Experience supporting organizations serving large customer segments at scale, including small medium business (SMB) or volume sales businesses.
Bachelor's Degree in Business, Marketing, Sales, Finance, or related field AND 10+ years experience in sales, sales operations/management, account management, program management, business development, marketing, consulting, or a related field OR equivalent experience.

Empowers team to instill sales process discipline, adherence to standards and excellence in execution, or pipeline health in collaboration with sales leaders.

equal opportunity employer.
If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the

Empowers team to orchestrate Territory Planning and drive the activation of sponsorship within segment leaders

This listing is sourced directly from Microsoft's careers page and normalized into a canonical job model.