The Trade Desk

The Trade Desk

Senior Director, Client Services

New York · Director

Sponsorship not specifiedDetected 4 days ago
SQLProduct ManagementProduct StrategyExcelLeadershipCommunicationMentoring

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odds of building a lasting career here

38Risky
Cap-exempt (no lottery)0
Sponsors this role82
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

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Employer immigration record

from this employer's Department of Labor filings

Green-card filing pattern in this occupation

Context, not a finding about this posting: of this employer's 10 green-card filings in this occupation, 100% were for a worker who already held the job.

Green-card follow-through: 56%

Of 9 labor certifications old enough to have been used, 4 expired without the employer filing the next step. Median time from filing to decision: 515 days.100% of their filings were for a worker who already held the job.Only certifications past the 180-day window are counted — recent ones cannot have expired yet.

Files H-1B transfers

9 transfer filings in the last year, covering 9 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

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About the role

  • This role blends people leadership, revenue oversight, and cross-functional partnership with Product, Engineering, and Business Development.

Responsibilities

  • Lead and grow a multidisciplinary client services team (Account Managers, Traders) supporting our Managed Service Provider (MSP) portfolio within Channel Partners.
  • Own senior leadership relationships and act as a primary escalation and in-market executive across this business.
  • Drive partner success metrics: revenue growth, adoption of API endpoints/features, conversion/ROI, and SLA adherence.
  • Collaborate with Product and Engineering to communicate partner needs, prioritize API/product roadmap items, and validate releases with partners.
  • Establish and enforce best practices, playbooks, onboarding processes, and QA for partner integrations and campaign operations.
  • Hire, mentor, and develop managers and ICs
  • Create and present executive-level reporting and forecasts to internal stakeholders and partners
  • Lead cross-functional programs (onboarding, go-to-market launches, feature pilots) to accelerate partner time-to-value.
  • Manage risk and escalations proactively (technical, commercial, compliance), ensuring timely resolution and partner satisfaction.
  • Hire, mentor, and develop managers and ICs; set team goals, performance metrics, and carry out regular performance reviews.

Requirements

  • Bachelor's degree or higher.
  • minimum 6+ years managing client-facing teams.
  • Track record of hiring, coaching, and scaling high-performing teams.
  • Proven leadership skills with the ability to set goals, measure performance, hold teams accountable, and
  • When you work here, your impact is worldwide.

Nice to have

  • Hands-on experience with TTD's platform preferred.
  • Strong analytical skills and comfort with metrics-driven decision-making (SQL, Excel, BI tools preferred).

Company info

  • The Trade Desk's Channel Partners team is hiring a Senior Director of Client Service to lead a front-line team of Account Managers and Traders, and act as a strategic, in-market leader for one of our largest Channel Partners.
  • Who you are:
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This listing is sourced directly from The Trade Desk's careers page and normalized into a canonical job model.