Whoop
Senior Business Operations Manager
Boston, MA · Senior · Full-time
Sponsorship not specified$115k-$150kDetected 6 days ago
Project ManagementExcelSupply ChainProblem SolvingAdaptability
About the role
- This role is ideal for someone who thrives in fast-paced environments, brings structure to ambiguity, and is motivated by delivering high-quality execution.
- Interested in the role, but don't meet every qualification?
- The U.S. base salary range for this full-time position is $115,000 - $150,000.
Responsibilities
- Own end-to-end delivery of complex operational workstreams, ensuring projects are executed on time, risks are proactively managed, and business objectives are achieved.
- Partner with stakeholders across Supply Chain, Manufacturing, Hardware, Quality, Membership Services, and Business Systems to coordinate initiative execution and improve operational performance.
- Build and maintain project plans, operating cadences, status reporting, and documentation that enable teams to execute effectively.
- Analyze operational data, identify opportunities for process improvements, and implement scalable solutions that increase efficiency and execution quality.
- Identify execution risks early, develop mitigation plans, and independently drive issues to resolution with minimal guidance.
- As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
Requirements
- 5+ years of experience in business operations, program management, supply chain, consulting, or a related field within a high-growth or technology-enabled company.
- High degree of ownership, adaptability, and urgency-ready to roll up your sleeves and make things happen
- The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
- Proficient in Excel/Google Sheets, Google Slides, Slack, Smartsheets, and other similar project management tools.
- Proven ability to independently own and deliver complex projects or workstreams from planning through execution with strong attention to detail.
- Demonstrated success managing multiple cross- functional priorities simultaneously while maintaining high-quality execution in a fast-paced environment.
- Strong strategic thinking, analytical and problem-solving skills with the ability to use data to identify opportunities and drive informed decisions.
- Excellent organizational and project management skills, with a proactive approach to identifying risks, communicating progress, and driving accountability.
- Effective communicator who collaborates well across functions and builds trusted working relationships through reliability, ownership, and follow-through.
- Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions
- This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
- Interested in the role, but don't meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
- WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility
Nice to have
- Experience supporting manufacturing or consumer electronics operations is preferred.
Compensation
- The U.S. base salary range for this full-time position is $115,000 - $150,000.
- At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company's long-term growth and success.
- Salary ranges are determined by role, level, and location.
- In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
Benefits
- Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
Company info
- At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience.
This listing is sourced directly from Whoop's careers page and normalized into a canonical job model.