Rackspace Us Inc.
Epic Clarity/Caboodle Administrator
US-Work from Home
Sponsorship not specifiedDetected 12 days ago
SQLData EngineeringStatisticsEpicCommunication
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odds of building a lasting career here
37Risky
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- This position focuses on platform administration, database performance, and reliable extract, transform, and load (ETL) operations-not primarily report writing or dashboard development.
Responsibilities
- Platform administration: Maintain production and nonproduction Clarity and Caboodle environments, including configuration, upgrades, patching, and coordinated environment refreshes.
- ETL operations: Schedule, monitor, and troubleshoot Clarity extracts and Caboodle ETL processes. Investigate failed or delayed jobs, manage dependencies, and communicate data-availability impacts to reporting teams.
- Database performance: Monitor database growth and workload performance. Maintain appropriate indexes and statistics, investigate resource bottlenecks, and coordinate tuning with database and infrastructure teams.
- Data protection and access: Maintain database access controls and service accounts, validate backups and restores, and participate in disaster recovery testing.
- Release and data validation: Assess the operational impact of Epic updates and schema changes. Coordinate testing with reporting developers and validate successful data loads following maintenance or upgrades.
- Operational improvement: Maintain ETL runbooks, configuration documentation, and recovery procedures. Automate routine checks, track recurring failures, and implement improvements to data-delivery reliability.
Requirements
- Report-development experience alone does not satisfy this requirement.
- Experience with Clarity Console, Caboodle administration tools, and SQL Server Integration Services (SSIS) where used in the supported environment.
- Strong analytical, documentation, and communication skills, with the ability to explain data-loading issues and reporting impacts to both technical and operational stakeholders.
- The successful candidate must have a minimum of three years of experience working as a Clarity/Caboodle administrator in a hospital environment, with hands-on administration of both platforms.
Nice to have
- Experience supporting large hospital reporting environments
- familiarity with downstream business intelligence tools
- and a record of improving ETL reliability, runtime, or administrative efficiency.
- Experience with cloud and automation also a plus.
- Our compensation reflects the cost of labor across several geographic markets.
- About Rackspace Technology
- Rackspace Technology is the trusted operator of the full enterprise AI stack, from governed private cloud to AI inference and agents in production.
- More on Rackspace Technology
Compensation
- Our compensation reflects the cost of labor across several geographic markets.
Company info
- And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe.
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This listing is sourced directly from Rackspace Us Inc.'s careers page and normalized into a canonical job model.