Credit Acceptance
Account Solutions Representative
Michigan - Remote
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About the role
- Consistently, efficiently, and lawfully contacting customers who are behind on their auto loan payments
- Professionally and respectfully working with customers to help them bring and keep their account current
- Ensuring the information that we depend on to contact the customer is up to date
Requirements
- Attendance as required by department
Nice to have
- Previous customer service and/or collection experience in call center environment
- Experience in the finance or automotive industry
- Credit Acceptance is an award-winning workplace having been on Fortune's Top 100 Workplaces list 10 of the last 11 years!
- Our Company Values:
- To be successful in this role, Team Members need to be:
- Positive by maintaining resiliency and focusing on solutions
- Respectful by collaborating and actively listening
- Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions
Compensation
- Compensation structure designed to pay above market which includes a competitive hourly rate plus uncapped monthly bonus potential.
Benefits
- Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work
- Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent.
- Compensation structure designed to pay above market which includes a competitive hourly rate plus uncapped monthly bonus potential.
- Paid Time Off, Holiday pay, quarterly profit sharing, and benefits that begin on your first day!
- Flexible scheduling that allows you to pick your own hours on your assigned flex days.
- Foundational training during your first 3 weeks plus continuous learning through one on one coaching, online courses, and even leadership development.
Company info
- We're proud of our culture and are happy to share why - let's talk!
- As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce.
- Leveraging our call model to assist in setting up promises that help to bring the customers' account current and/or cancel repossessions based on their specific situation
- As part of our Culture of Compliance, we are proud to be an
Equal opportunity
- Equal Opportunity Employer and value our culturally diverse workforce.
This listing is sourced directly from Credit Acceptance's careers page and normalized into a canonical job model.