Xosinc
Field Service Technician
Remote, NV, U.S · Mid
Sponsorship not specified$60k-$80kDetected 159 days ago
CybersecurityCorporate LawCustomer SupportCommunication
About the role
- Xos is hiring an experienced Field Service Technician responsible for diagnosing, repairing, and reporting on Xos vehicles.
- Operating primarily in the field, this role requires a high level of productivity and self-reliance while traveling.
- The Field Service Technician is responsible for taking customers' stated concerns and quantifying those into actionable technical issues.
Responsibilities
- Diagnose, repair, and report on quality and design concerns on Xos vehicles and products.
- Collaborate with internal teams such as design, engineering, software, and external partners.
- Provide professional customer facing support face-to-face interactions and through phone and email communications.
- Perform additional duties as assigned.
- Drive the Future with Xos
Requirements
- Proven proficiency with high and low voltage electrical systems.
- Associates Degree or Vocational Certificate in automotive service technology related field or 4+ years of relevant experience.
- Proficiency in Google Suite applications
- Ability to read and interpret electrical schematics
- A valid Driver's License and a clean driving record are required for this position, as driving is an essential function of the role.
- Ability to meet security clearance requirements for employment and comply with all applicable pre-employment conditions, including those required by federal or customer-regulated work environments.
- Must be legally eligible for international travel and admissible to Canada for business purposes, and able to obtain and maintain all required travel documentation.
- Must be available to travel as business needs require (typically 60-80% of the time including overnight stays), including weekends, holidays, and outside standard business hours.
- Demonstrate proficiency in low voltage (LV) and high voltage (HV) electrical diagnosis, controls, and module programming.
- Complete timely and accurate case notes, repair orders, and initiate new cases as required.
- Must be available to travel as business needs require (typically 60-80% of the time including overnight stays), including weekends, holidays, and outside standard business hours. Travel includes frequent cross-border assignments to Canada.
- Physical Demands
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand
- use hands to finger, handle or feel
Nice to have
- Possess strong mechanical knowledge of commercial truck mechanical systems with experience in motors and harness systems preferred.
- ASE Certifications are a plus
- CDL class A or B preferred
Compensation
- $60k-$80k
Benefits
- Xos is a people-focused company-we are committed to providing our employees with a comprehensive package of benefits and perks designed to support their well-being and professional growth.
- Comprehensive Medical, Dental, and Vision - Coverage for you and your family, with PPO and HMO (California) plans available.
- Employees can also enroll in a variety of voluntary ancillary benefits to further support their needs.
- HSA & FSA Plans - Set aside pre-tax dollars for qualified healthcare expenses.
- PTO - Accrue vacation time over time, with additional days earned as your tenure grows, plus sick time and paid holidays!
- Generous Company Holidays - Enjoy a generous holiday calendar, including a winter holiday hiatus in December.
- Basic Life & AD&D Insurance - 100% covered by Xos, with the option to purchase additional life insurance coverage for yourself and eligible dependents.
- Betterment 401(k) - Save for retirement with our employer-sponsored plan through Betterment.
- Pet Insurance - Coverage for your furry friends to keep them healthy and happy!
- Our benefits continue to evolve to best support our team's well-being and success.
- This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information.
Company info
- We offer plans with 100% covered employee premiums.
- We are dedicated to fostering a workplace where employees can thrive.
- Demonstrate professional appearance and effective communication skills with customers on-site and in remote interactions.
Equal opportunity
- Equal Opportunity
Visa & Work Authorization
- Ability to meet security clearance requirements for employment and comply with all applicable pre-employment conditions, including those required by federal or customer-regulated work environments
This listing is sourced directly from Xosinc's careers page and normalized into a canonical job model.