Therecoveryvillage

Therecoveryvillage

Lead Financial Case Manager

Weston, Florida, United States · Contract

Sponsorship not specifiedDetected 5 days ago
SalesforceBusiness DevelopmentPatient CareLeadershipCommunication

About the role

  • Advanced Recovery Systems is a behavioral healthcare management company focused on treating addiction, substance abuse, and mental health issues.
  • We prioritize behavioral health and assist individuals in overcoming these challenges.
  • Caseload expectations will be determined by the National Manager based on current organizational needs.

Responsibilities

  • Each facility aims to offer high-quality care through effective, evidence-based therapeutic models to help individuals lead healthy, fulfilling lives free from substance abuse and mental illness.
  • The Lead Financial Case Manager does not have authority over employee performance, discipline, scheduling, hiring, policy development, or SOP approval.
  • Collaborate with Admissions, RCM, Case Management, Clinical Teams, and facility leadership to address financial barriers that may affect admission, treatment participation, discharge, or continuity of care.
  • Support onboarding and practical training of newly hired Financial Case Managers on approved workflows, systems, documentation expectations, patient communication, and daily responsibilities.
  • Support accurate use of Avatar, Salesforce, tracking tools, account systems, and approved reporting platforms.
  • Based on business needs, this role may also require occasional travel for onboarding, training support, site stabilization, or operational recovery, as approved by leadership and budget guidelines.

Requirements

  • Minimum high school diploma required.
  • Establish and document approved payment arrangements, obtain required initial payments when applicable, and coordinate unresolved financial concerns with Revenue Cycle Management and leadership.

Benefits

  • The Lead Financial Case Manager may not maintain a consistent individual caseload when assigned to site recovery, vacancy coverage, onboarding, or other operational priorities.
  • Maintain competency in all essential Financial Case Manager duties and provide direct patient support or account coverage when assigned.
  • Review available benefit, account, and patient-responsibility information and provide clear, accurate financial education to patients or authorized representatives.
  • Assist with COBRA coordination, verification of activation or premium requirements, and other coverage-related follow-up within the scope of the role.
  • Support Case Management functions when cross-coverage is assigned and competency has been established 9.
  • Provide temporary account or caseload coverage during extended PTO, leaves of absence, vacancies, staffing transitions, or other operational needs.
  • Collaborate with the Lead Case Manager to support aligned patient service, cross-coverage, discharge planning, and national workflow implementation.
  • Bachelor's Degree in health-related field preferred.

This listing is sourced directly from Therecoveryvillage's careers page and normalized into a canonical job model.