Decagon
Head of Real Estate and Workplace Experience
San Francisco · Senior · Full-time
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odds of building a lasting career here
Sponsors, but it's cap-subject — you still face the weighted lottery (~61% per draw at Level IV). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
Personalize to your clock →H-1B wage level
the lottery is wage-weighted — each level is one more entry
This range already reaches Level IV — the maximum four lottery entries.
DOL prevailing wage, 2026-27 wage year · Financial and Investment Analysts (13-2051) · San Francisco-Oakland-Fremont, CA. Wage level is derived by USCIS from the offered wage, occupation and worksite; the occupation shown is inferred from the job title.
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About the role
- This role is strategic in nature and backed by hands-on execution.
- Comfortable moving fluidly between strategic planning and tactical hands-on execution.
- Our work directly shapes how Decagon operates, bringing intention and precision to the spaces where innovation happens.
Responsibilities
- We're building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships.
- The Head of Real Estate & Workplace will own Decagon's global real estate strategy, ensuring our physical environments scale in step with our growth.
- Own Decagon's global real estate strategy, building a multi-year portfolio plan tied to headcount forecasts across San Francisco, New York, London, Australia, Toronto, and future markets.
- Negotiate leases, manage brokers/vendors, and oversee build-outs and office openings across San Francisco, New York, Australia, Canada, and Europe.
- Partner with People, Finance, IT, and Leadership to plan for growth and deliver spaces that enable collaboration and high performance
- Proven track record negotiating commercial leases, managing vendors, and leading multi-site expansions and office build-outs from site search through move-in.
- At Decagon, our offices are more than workplaces - they're the center of how we build, collaborate and move fast together.
Nice to have
- 6-8+ years of experience in corporate real estate or a brokerage/advisory firm, ideally including time in high-growth startups or tech.
Skills
- Excited by the pace and ambiguity of a fast-scaling company where the playbook is still being written.
- Compensation
- $220K-$280K + equity
- We proudly offer the following benefits for our full-time employees:
- Medical, Dental, and Vision benefits for you and your family
- Life Insurance and Disability Benefits
- Retirement Plan (e.g., 401K, pension)
- Parental Leave
- Fertility and family building benefits through Carrot
- Daily lunches and snacks in the office to keep you at your best
- Take what you need vacation policy (subject to local requirements; UK employees receive 25 days of statutory leave)
Compensation
- These benefits are described in more detail in Decagon's policies, may vary by location, and can change at any time according to applicable compensation and benefits plans.
Benefits
- Monthly stipend to support your wellness, lifestyle, and work-life balance
- We're proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others.
- These benefits are described in more detail in Decagon's policies, may vary by location, and can change at any time according to applicable compensation and benefits plans.
Company info
- From our San Francisco headquarters to expanding spaces in New York, Europe, Australia, and beyond, we create workplaces that are functional, inspiring and deeply aligned with Decagon's culture.
- The Workplace team owns the strategy and operations behind our work environments, from real estate strategy and build-outs to the systems that keep our offices running seamlessly day to day.
- Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.
- Our values - Just Get It Done, Invent What Customers Want, Winner's Mindset, and The Polymath Principle - shape how we work and grow as a team.
This listing is sourced directly from Decagon's careers page and normalized into a canonical job model.