Gemini
Manager, Compliance (Banking & Lending)
New York, New York; Miami, Florida; Remote (USA)
Sponsorship not specified$130k-$185kDetected 6 days ago
ComplianceProject ManagementCommunicationCollaborationProblem SolvingTime Management
About the role
- In this role, you will serve as a subject matter expert across consumer financial protection laws and regulations, issue management and remediation, regulatory testing, and complaint management.
- You will work with the Head of Compliance in managing a multitude of processes, including issue management & resolution, testing, complaint management, product compliance, and governance.
- The ideal candidate has deep experience in consumer financial compliance at a credit card company, FinTech or financial services company.
Responsibilities
- Supervise, coach, and develop junior compliance team members supporting product compliance, complaint management, testing, governance, and related CMS activities.
- Act as a primary compliance contact and liaison among Gemini department heads, senior management, and partner-bank stakeholders.
- Drive the development, execution, and validation of remediation and testing plans for compliance issues, audit findings, examination findings, and control gaps, including root-cause analysis, corrective action plans, process updates, documentation, and training.
- Review and advise on marketing materials, customer communications, disclosures, promotions, and related campaigns to assess compliance with applicable laws, regulations, partner-bank requirements, and internal policies.
- Lead the design and implementation of compliance risk assessment frameworks that provide independent, risk-based evaluations of regulatory compliance risks and control effectiveness.
- Partner with Legal, Compliance, product, and business stakeholders to assess emerging regulations, product developments, and business objectives, ensuring coordinated and transparent support across departments.
- Draft and coordinate responses to customer and regulatory complaints, including complaints received through the CFPB, FDIC, partner banks, or other applicable channels.
- Lead or support responses to audits, partner-bank reviews, regulatory examinations, reporting requirements, and compliance assessments.
- Monitor operational processes and procedures to assess compliance with applicable laws, regulations, partner-bank requirements, and Gemini's CMS policies.
- Maintain current knowledge of applicable laws, regulations, and regulatory guidance, and assess the compliance impact of changes to product and service offerings.
Requirements
- Bachelor's degree.
- 6+ years of experience in regulated financial services, fintech, banking, lending, or credit card compliance, with a focus on consumer financial services compliance.
- Proven ability to proactively, efficiently, and accurately assess compliance risks in a fast-paced environment.
- A strong understanding of consumer financial protection laws and their implementing regulations laws such as ECOA, TILA, UDAAP, FCRA, along with their accompanying regulations, is required.
Nice to have
- Experience with regulatory examinations, partner-bank audits, CFPB complaint responses, compliance testing, issue remediation, and issue validation.
- Familiarity with fair lending, marketing compliance, servicing, collections, disputes, adverse action, credit reporting, vendor oversight, and complaint management.
- CRCM, CAMS, or similar compliance certification preferred but not required.
- It Pays to Work Here
- Competitive starting pay
- 401K with company matching
- When determining a candidate's compensation, we consider a number of factors including skillset, experience, job scope, and current market data.
Compensation
- The base salary range for this role is between $129,500 - $185,000 in the State of New York.
- When determining a candidate's compensation, we consider a number of factors including skillset, experience, job scope, and current market data.
Benefits
- As a publicly traded company, Gemini is poised to accelerate this vision with greater scale, reach, and impact.
- This range is not inclusive of our discretionary bonus or equity package.
Company info
- Gemini is a global crypto and Web3 platform founded by Cameron and Tyler Winklevoss in 2014, offering a wide range of simple, reliable, and secure crypto products and services to individuals and institutions in over 70 countries.
- Our mission is to unlock the next era of financial, creative, and personal freedom by providing trusted access to the decentralized future.
- We envision a world where crypto reshapes the global financial system, internet, and money to create greater choice, independence, and opportunity for all - bridging traditional finance with the emerging cryptoeconomy in a way that is more open, fair, and secure.
- The Department: Compliance
- The Compliance Team at Gemini is dedicated to managing the next generation of financial crime prevention in a complex and evolving regulatory environment.
- We are a diverse group of technology, legal, compliance, and operational professionals who develop new approaches to solving classic problems using cutting edge tools and processes.
- You will play a leading role in operating and enhancing Gemini's Compliance Management System (CMS) to support products that put customers first while meeting applicable regulatory requirements and partner-bank expectations.
- In the United States, we offer a hybrid work approach at our hub offices, balancing the benefits of in-person collaboration with the flexibility of remote work.
Equal opportunity
- Equal Opportunity is the Law, and Gemini is proud to be an equal opportunity workplace.
- If you have a specific need that requires accommodation, please let a member of the People Team know.
Visa & Work Authorization
- al employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status
This listing is sourced directly from Gemini's careers page and normalized into a canonical job model.