Seattle Credit Union Careers
Community Member Consultant - Yakima Valley
Remote (Yakima, Washington, US)
Sponsorship not specifiedDetected 23 days ago
CRMCustomer SupportCommunicationCollaborationProblem SolvingCritical ThinkingPublic SpeakingMicrosoft Office
About the role
- This role will serve dual functions as both a community-facing advisor and a member-centric consultant within our financial cooperative.
- This position is ideal for individuals passionate about community impact and dedicated to fostering financial well-being.
- It offers the unique opportunity to shape both institutional strategy (through CDFI/community programs) and individual member experiences-driving meaningful change at scale and at the personal level.
Responsibilities
- Community Development: Build and maintain relationships with local organizations, schools, and nonprofits.
- Support CDFI-related initiatives and impact tracking.
- Supports the operations of the Mobile Branch facility, assists with equipment and software updates, maintenance, service, and repairs.
- Additional Expectations: Deliver high-quality work on time and adapt to changing priorities.
- Seattle Credit Union supports and invests in our employees.
Requirements
- Minimum of 1-2 years in a financial services or community engagement role.
- Local travel within Yakima Valley is required, including visits to community partners, schools, and event venues.
- Must have reliable transportation.
- Strategic Thinking: Initiative-taking, creative problem-solving, and ability to challenge status quo.
- Sales & Service Orientation: Proven ability to meet goals while prioritizing member well-being and ethical standards.
- Initiative-taking, creative problem-solving, and ability to challenge status quo.
- Proven ability to meet goals while prioritizing member well-being and ethical standards.
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
- The requirements listed above are representative of the knowledge, skills and/or abilities required.
Nice to have
- Bachelor's degree preferred, particularly in business, finance, social sciences, or related fields.
- Experience with CDFI or community-focused initiatives a strong plus.
- Skilled in Microsoft Office applications, financial planning tools, and CRM systems.
- Must complete and pass a credit-union paid driver training within 60 days of hire.
- Experience in, familiarity with, and comfortable driving large vehicles (40' long).
Skills
- Strong written/oral skills-comfortable presenting to groups or individuals.
- Empathy, listening skills, problem-solving, and relationship-based service.
Benefits
- We offer many great benefits including zero contribution medical, dental, and vision plans for our employees.
- Additionally, SCU offers a generous paid time off program as well as a 401k plan with a dollar-for-dollar employer match up to 5%.
- Lead financial education workshops and community events.
Equal opportunity
- Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
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This listing is sourced directly from Seattle Credit Union Careers's careers page and normalized into a canonical job model.