Perceptyx

Perceptyx

Product Deployment Manager

USA

Sponsorship not specified$130k-$140kDetected 64 days ago
AccessibilityProduct StrategyRecruitingHRISCommunicationCollaboration

About the role

  • The Product Deployment Manager is a critical individual contributor within the Product team responsible for helping new and emerging capabilities successfully move from roadmap to real-world customer deployment.
  • A central focus of this role is our headless delivery strategy: bringing Perceptyx capabilities into customer environments through APIs, MCP (Model Context Protocol), and the AI assistants customers already use, such as Microsoft Copilot and Claude.
  • Acting as a bridge between Product strategy, customer implementation realities, and long-term productization, you will ensure that new capabilities are not only built, but are deployable, adoptable, and able to mature into scalable offerings.

Responsibilities

  • Product Deployment & Support: Serve as the deployment lead for emerging, technically complex product capabilities (integrations, APIs, automation, and platform services).
  • Act as a customer-facing point of contact for technical implementation discussions below core architecture design.
  • Technical Enablement & Trust Governance: Build onboarding materials, implementation guides, and technical FAQs.
  • Own the customer-facing trust package for agent-based deployments-handling data-scoping explanations, guardrail behavior, and model usage answers for security reviews.
  • Integration & Migration Support: Support customer adoption of strategic integration capabilities (HRIS, ATS, API-based, and automation-driven patterns).
  • This role does not manage people.
  • Serve as the deployment lead for emerging, technically complex product capabilities (integrations, APIs, automation, and platform services).
  • Build onboarding materials, implementation guides, and technical FAQs.
  • Support customer adoption of strategic integration capabilities (HRIS, ATS, API-based, and automation-driven patterns).
  • Please note: This role does not manage people.

Requirements

  • You have a working understanding of how AI assistants consume software capabilities and what it takes to deploy them into enterprise agent environments.
  • Communication & Synthesis: Excellent written and verbal communication skills, with a proven ability to translate complex technical criteria into business values for non-technical stakeholders and cross-functional teams.
  • Ambidextrous Mindset: Proven ability to operate effectively in ambiguous, emerging spaces where processes are still evolving, while maintaining sharp attention to execution detail.
  • 4+ years in Product Operations, Technical Program Delivery, Solutions Engineering, Technical Implementation, Product Enablement, or a similar role in a B2B SaaS environment.
  • Excellent written and verbal communication skills, with a proven ability to translate complex technical criteria into business values for non-technical stakeholders and cross-functional teams.
  • Proven ability to operate effectively in ambiguous, emerging spaces where processes are still evolving, while maintaining sharp attention to execution detail.

Nice to have

  • Undergraduate degree preferred, or equivalent practical experience.
  • Experience working directly with enterprise customer tech teams on architectural, governance, or security reviews.
  • Familiarity with developer-facing capabilities such as SDKs, webhooks, or MCP-related patterns.
  • Specific domain experience in HR Tech, employee experience software, survey platforms, or enterprise analytics environments.

Skills

  • Final compensation is determined by factors including experience, geography, and skills.

Compensation

  • US: $130,000-$140,000 USD per year.
  • Canada: $150,000-$180,000 CAD per year.
  • Note: Final compensation is determined by factors including experience, geography, and skills.

Benefits

  • Comprehensive medical, dental, and vision insurance; [401k/RRSP] matching; generous PTO and paid holidays; parental leave; and professional development budget.
  • Bonus Points: Experience working directly with enterprise customer tech teams on architectural, governance, or security reviews.

Company info

  • bringing Perceptyx capabilities into customer environments through APIs, MCP (Model Context Protocol), and the AI assistants customers already use, such as Microsoft Copilot and Claude.
  • At Perceptyx, we value your time and want our interviewers to be fully engaged in the conversation.

Equal opportunity

  • equal opportunity employer committed to a diverse workforce.
  • Perceptyx is an EEO/AA/Minority/Female/Disability/Veteran employer.
  • If you require an accommodation, please let us know.

Visa & Work Authorization

  • Your Choice (Opt-Out): Participation in recorded interviews is voluntary.
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This listing is sourced directly from Perceptyx's careers page and normalized into a canonical job model.