University of Utah Health

University of Utah Health

Patient Relations Specialist

WEST VALLEY CITY, UT, US

Sponsorship not specifiedDetected 19 hours ago
Customer SupportEpicPatient CareRadiologyResearchLeadershipCommunicationCollaborationTime Management

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odds of building a lasting career here

16Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

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About the role

  • The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience.
  • Our five hospitals and eleven clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes.
  • Schedules appointments, including follow-up visits, ensuring coordinated visits with doctors, radiology, and labs when needed.

Responsibilities

  • Communicates clearly to clinic staff, providers, and care teams, to support a smooth process and positive experience for everyone.
  • Assists with completing questionnaires and obtaining applicable release forms, guides patients to correct areas, and provides wayfinding support.
  • Routine tasks include exchanging information to maintain smooth clinic operations, supporting patient interactions, and overseeing the waiting room.

Requirements

  • Knowledge / Skills / Abilities Basic understanding of clinic scheduling, registration, and referral processes in Epic Basic knowledge of insurance entry and verification processes in Epic.
  • Familiarity with patient tools such as MyChart & kiosks.
  • Ability to handle financial transactions accurately.
  • Ability to provide clear instructions and guidance to patients.
  • Ability to facilitate effective communication between patients and clinical teams.
  • Required High school diploma or equivalent.

Nice to have

  • (Preferred) Working Conditions and Physical Demands Employee must be able to meet the following requirements with or without an accommodation.

Skills

  • Excellent communication and interpersonal skills.
  • Strong organizational and time management skills.

Benefits

  • Overview As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education.
  • University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, integrity, quality and trust that are integral to our mission.
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This listing is sourced directly from University of Utah Health's careers page and normalized into a canonical job model.