ClickUp

ClickUp

Business Systems Engineer

United States

No sponsorshipDetected 42 days ago
JavaScriptPythonDevOpsRESTOAuthMachine LearningLLMsRAGAgentic AIAI OrchestrationSalesforceCRMERPRecruitingCustomer SuccessSystems EngineeringCollaborationNetSuite

About the role

  • As a Business Systems Engineer on the GTM Engineering team, you will design, build, and operate the automation and AI systems that power ClickUp's Go-To-Market business - spanning core business products and the integration platforms that connect them.
  • This role is AI-native at its core: you won't just maintain existing workflows, you'll actively advance our GTM systems with intelligent agents, LLM-powered automations, and next-generation integration patterns built on MCP, ClickUp Super Agents, and modern iPaaS tooling.
  • You'll sit at the intersection of business systems architecture and applied AI - partnering with Sales, Finance, Revenue Operations, and fellow GTM Systems engineers to eliminate toil, accelerate revenue workflows, and build the automated, AI-augmented infrastructure the company runs on.

Responsibilities

  • Design and build AI-powered automations and agentic workflows across the GTM tech stack - including Salesforce, NetSuite, Workato, and MuleSoft - to eliminate manual effort and accelerate business operations.
  • Develop and deploy ClickUp Super Agents and LLM-based automations to automate tasks such as deal data enrichment, quote generation assistance, order validation, revenue recognition triggers, and exception handling in quote-to-cash workflows.
  • Architect and implement MCP (Model Context Protocol) integrations that allow AI agents to interact with business systems contextually and safely - enabling intelligent, event-driven actions across the GTM platform.
  • Build reusable AI templates, automation patterns, and agent blueprints that can be extended across the GTM Engineering team.
  • Build and maintain integrations across Salesforce, NetSuite, Workato, MuleSoft, DealHub (CPQ), and other GTM platforms - with a strong bias toward clean architecture, low technical debt, and supportable design.
  • Own end-to-end integration patterns for critical business flows such as lead-to-opportunity, quote-to-cash, order-to-fulfillment, and revenue reporting pipelines.
  • Design data flows and transformation logic that keep business data accurate, consistent, and accessible across systems without creating fragile point-to-point dependencies.
  • Apply a build-vs-buy mindset: evaluate whether a given automation need is best solved with native platform capabilities, iPaaS tooling, or custom code - and make the case clearly.
  • Build internal tooling, low-code/no-code solutions, and lightweight applications using platforms such as Retool, Replit, or similar to extend business systems capabilities with minimal overhead.
  • Own the full lifecycle of what you build: discovery, design, development, testing, deployment, documentation, and ongoing optimization.

Requirements

  • Optional but valued: experience with DealHub (CPQ), ClickUp, quote-to-cash workflows, or revenue operations systems.
  • Salesforce configuration, automation (Flow, Process Builder), Apex, and data model design - admin or developer-level proficiency required.
  • Hands-on experience with Workato, MuleSoft, Zapier, or comparable iPaaS platforms - including multi-step flows, error handling, and observability.
  • You know when "good enough and deployed" beats "perfect and blocked," and you never sacrifice reliability or data integrity to get there.
  • Demonstrated experience building and shipping automations or integrations that delivered measurable business value in production environments.
  • Experience working in a high-velocity environment where you manage multiple concurrent priorities and adapt quickly to changing business needs.
  • Technical
  • NetSuite workflows, SuiteScript, SuiteBundler, saved searches, and data model - particularly as it relates to order management, billing, and revenue recognition.
  • Practical experience with LLM APIs (OpenAI, Claude, etc.), prompt engineering, agentic workflow design, and MCP integrations. Experience with ClickUp Super Agents is a strong plus.
  • Proficient with Python, JavaScript, or Apex for automation scripting and data transformation

Nice to have

  • 3-5+ years in a business systems engineering, systems administration, or integration engineering role.
  • Hands-on experience with Salesforce and at least one ERP platform (NetSuite strongly preferred).
  • Experience deploying AI or LLM-powered automations in a production business systems context - or a clear, demonstrated trajectory toward it.
  • Practical experience with LLM APIs (OpenAI, Claude, etc.), prompt engineering, agentic workflow design, and MCP integrations.
  • Experience with ClickUp Super Agents is a strong plus.

Skills

  • Strong understanding of business systems data models and integration patterns (event-driven, batch, real-time).

Benefits

  • Monitor the health and performance of automations and integrations you own; proactively identify degradation, data inconsistencies, or failure patterns before they impact business operations.

Company info

  • the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI.
  • We are an AI-native company.
  • Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process.
  • Join us and help redefine what's possible. 🚀

Equal opportunity

  • Employer
  • ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
  • Visa Sponsorship
  • Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.

Visa & Work Authorization

  • Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time.
  • Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time.
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This listing is sourced directly from ClickUp's careers page and normalized into a canonical job model.