Cascadeloans

Cascadeloans

Production Associate (Hybrid, in office up to 3x/week) - New Grads strongly encouraged to apply!

AZ, TX, TN

Sponsorship not specifiedDetected 2 days ago
CRMSalesPipeline ManagementOutbound SalesExcelOnboardingCustomer SupportCommunicationTime ManagementMentoringMicrosoft OfficeUnderwriting

About the role

  • This role is an ideal entry point into mortgage origination, with a defined path toward NMLS licensing and a producing Loan Officer role for high performers or through our operations career path.
  • The Cascade culture lives in our team members!!!
  • We believe in work/life balance and a positive/family-like work environment.

Responsibilities

  • Deliver exceptional customer service through proactive communication, timely follow-up, and professional interactions with borrowers, retail partners, and internal team members.
  • Maintain accurate loan records and update systems regularly to support efficient workflow management and ensure a positive borrower experience from application through closing.
  • Training Support
  • Comprehensive onboarding program designed to provide a strong foundation in mortgage lending, loan processes, systems, and company policies.
  • Training on loan origination systems (LOS), customer relationship management (CRM) tools, and other technology platforms used to support borrowers throughout the lending process.
  • Ongoing coaching and feedback to support professional growth and strengthen customer service, organizational, and mortgage industry knowledge.
  • Cross-functional exposure to Processing, Underwriting, Closing, and Funding teams to build a well-rounded understanding of the mortgage lifecycle.
  • Strong organizational, time management, and prioritization skills with the ability to manage multiple tasks and deadlines in a fast-paced environment.

Requirements

  • 4-year college degree
  • Proficiency with computer applications and technology, with the ability to efficiently learn and navigate loan origination systems and other business software.

Benefits

  • Hands-on learning opportunities focused on loan pipeline management, borrower communication, document collection, compliance requirements, and closing processes.
  • Opportunities for career advancement and continued learning within the Sales and Mortgage Operations organizations.
  • Medical, Dental, Vision, Life, 401K match, PTO, Sick Time, 10 Paid Holidays, Remote work opportunities

Company info

  • Since opening our doors in 1999, Cascade Financial Services has grown to become one of the most trusted lenders in Attainable Housing.
  • We are focused and dedicated to developing and providing a platform for growth.
  • We are proud of the team that we've built and are looking for great people who will embrace our values and contribute to them: T.I.E.S. Teamwork, Integrity, Excellence, and Service.
  • Together, we will continue to lead the way and make a difference.
  • Join our team and assist us to Serve the American Dream Through Attainable Home Ownership.
  • Our goal is to help thousands of families realize the dream of home ownership by offering mortgage loan solutions customized to the manufactured housing marketplace leveraging state-of-the-art business automation coupled with the most skilled professionals in the industry.
  • At Cascade, we are committed to setting up our Production Associates for success through comprehensive onboarding, hands-on training, and ongoing professional development.
  • About Cascade & Our Culture:
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This listing is sourced directly from Cascadeloans's careers page and normalized into a canonical job model.