Faire
Brand Success Manager
San Francisco, CA
Sponsorship not specified$112k-$154kDetected 1 day ago
Machine LearningData VisualizationSalesforceAccount ManagementBusiness DevelopmentCustomer SuccessProblem SolvingMentoringAdaptability
About the role
- You will be responsible for engaging and coaching brands within your book on strategies, tactics, programs, products, and events on Faire, in addition to supporting their day-to-day operations.
- You will be accountable for driving high-value brand actions using a tailored brand-specific approach.
- Your success in the role will be based on hitting sales goals related to our brands' utilization of Faire's tools and upselling them on new products and programs we are launching.
Responsibilities
- Owns your book of business + revenue outcomes you're responsible for driving
- Develop and manage customer relationships, built on trust and credibility
- Drive high-value adoption and ongoing usage of Faire Direct via brand sales and marketing efforts to maximize Retailer Acquisition
- Drive customer adoption and retention within brand-funded programs such as Ads and Insider Partnership
- Collaborate cross-functionally on various initiatives to further the success of our brands (support, product, design, marketing, etc.)
- Use data, graphs and reports to truth seek and drive action to beat goals
Requirements
- You have experience using a variety of fundamental sales and data tools (e.g. Salesforce, data visualization software, call recording tools)
- Strong communicator: You are excellent at listening and at communicating ideas clearly and succinctly both in verbal and written form.
- You can aggregate customer feedback to influence cross-functional stakeholders/decisions.
- Ownership mentality: You are an owner and are willing to go above and beyond your job description to help your team succeed.
- You have a bias to action, and a willingness to figure things out.
- You have intrinsic curiosity and are eager to accept feedback and actively seek out ways to get better every day
- You are resilient and bounce back when things get tough.
- Analytical rigor: You are effective at leveraging data to identify and discuss actionable insights
- You are able to track, analyze, and communicate key performance metrics
Skills
- Faire is a technology wholesale platform built on the belief that the future is local.
Compensation
- the pay range for this role is $ 112,000 to $ 154,000 per year.
- The OTE range provided is subject to change and may be modified in the future.
Benefits
- This role will also be eligible for equity and benefits.
Company info
- You always do what's right for the customer; are our customers' strongest advocate; you understand the needs and priorities of small businesses, and are excited to help these small businesses be successful.
This listing is sourced directly from Faire's careers page and normalized into a canonical job model.