charleslea

charleslea

Remote Support Specialist - 3rd Shift

Spartanburg, South Carolina

Sponsorship not specifiedDetected 14 hours ago
iOSAndroidCustomer SupportCommunicationMicrosoft Office

About the role

  • While operating remotely they are ensuring the safety and resolution of issues related to monitoring individuals and the systems in place during the overnight hours.
  • They are also responsible for ensuring that systems are working correctly and responding to any events that may arise during the night.
  • This role is critical in maintaining smooth operational workflows and delivering quality care to the individuals we serve.

Responsibilities

  • Maintain a high level of professionalism and customer service while handling issues.

Requirements

  • Experience in Microsoft OS, Apple IOS, & Android platforms required.
  • Experience in using applications such as Teams, Ring, Wyze, Word, Outlook, Excel.
  • Must be self-motivated.
  • Do you have a heart for helping others and a passion for making a meaningful impact?
  • Third Shift Availability Required

Nice to have

  • Preferred, one year's experience in technology-based work or monitoring.

Benefits

  • Medical, dental, vision, and life insurance
  • 401(k) retirement plan
  • Paid time off (PTO)
  • Tuition reimbursement
  • Outstanding Benefits:
  • Free onsite wellness clinic

Company info

  • If you're ready to make a difference and grow in a meaningful career, we'd love to meet you!

Equal opportunity

  • Charles Lea Center is an Equal Opportunity Employer.
  • Equal Opportunity Employer.

This listing is sourced directly from charleslea's careers page and normalized into a canonical job model.