Mazedesign

Mazedesign

Senior Revenue Operations Manager - US (EST/CST)

United States · Senior · Full-time

Sponsorship not specifiedDetected 69 days ago
SQLRESTUX ResearchStakeholder ManagementHubSpotSalesforceCRMSalesCustomer SuccessAPI TestingResearchCommunicationCollaboration

About the role

  • Maze is the user research platform that helps companies build the right products faster by making user insights available at the speed of product development.
  • In most companies, research demand far exceeds supply. Time, cost, and lack of access to expertise hold teams back. In today's AI-powered world, anyone can build a product fast. The real challenge? Deeply understanding user needs and building the right product. That's where Maze comes in.

Responsibilities

  • Lead cross-functional initiatives that improve efficiency, scalability, and operational rigor across the revenue engine
  • Own and evolve the GTM tech stack across marketing, sales, and post-sales functions, while building AI-first automations and workflows
  • Own and optimize our enrichment engine and core GTM data infrastructure
  • Support key operational processes including deal desk, onboarding, and day-to-day GTM execution
  • Ability to bring structure to ambiguity by building frameworks, roadmaps, and execution plans
  • Excellent stakeholder management and communication skills with the ability to build trust quickly across teams
  • Market disruption: We believe that the way companies build products is fundamentally broken and the user research market is ripe for disruption.
  • But there's finally a groundswell building around a path forward that eliminates this compromise - and Maze is leading the charge.
  • We believe that the way companies build products is fundamentally broken and the user research market is ripe for disruption.

Requirements

  • 5+ years of experience in Revenue Operations, Sales Operations, GTM Operations, or GTM Engineering
  • Proven track record managing and optimizing a modern GTM tech stack, including CRM, sequencing, enrichment, and analytics tools
  • Experience redesigning business processes and leading cross-functional operational transformation initiatives
  • Strong understanding of end-to-end GTM workflows across Sales, Customer Success, Partnerships, and Solutions Architecture
  • During your first interview, you can expect to have an open conversation with your recruiter regarding your compensation expectations.

Skills

  • In most companies, research demand far exceeds supply.
  • Time, cost, and lack of access to expertise hold teams back.
  • The real challenge?
  • That's where Maze comes in.
  • Maze makes research accessible, intuitive, and fast so product teams can put user insights at the center of every decision.
  • Our AI capabilities automate the busywork and add depth and direction to the insights themselves.
  • Maze is a Series B company backed by top-tier investors (Felicis, Emergence & Amplify).
  • Due to the nature of our work and collaboration requirements, applications from other locations will not be considered.

Compensation

  • We are informed by data and regularly check our salary ranges (either United States or Rest of World) against other venture backed companies.
  • Your salary is dependent upon many factors, including years of experience, expertise, etc.

Benefits

  • Health insurance with international coverage, vision, and dental: 100% of the team member premium paid
  • Free access to proper mental health care, unlimited virtual therapy sessions (with a human) and 24/7 access to resources
  • Life and Disability Insurance, 100% of the team member premium paid
  • Flexible time off
  • Meaningful equity
  • Paid Family leave: 16 weeks for birth or adoptive parents
  • $500/month to be used for dependent health insurance coverage
  • Flexible work schedule where you manage your own working hours
  • Monthly Bonus.ly http://Bonus.ly points that are awarded to others to recognize teamwork, dedication and helpfulness - points can be cashed out for gift cards and more
  • Check out all of our a-maze-ing benefits here https://mazedesign.notion.site/Benefits-fac6236ca0d6452dbc659a1947d89317.
  • For some locations, coverage options vary, please see our benefits pages https://mazedesign.notion.site/Benefits-Full-Time-Team-Member-fac6236ca0d6452dbc659a1947d89317 for more information

Company info

  • coffee chats, bi-weekly all-hands meetings, and more
  • We understand you might be excited about the job you're applying for, we are excited you are interested!
  • However, please refrain from reaching out to our current team members on LinkedIn for referrals.
  • Our policy is that referrals can only be provided by team members who personally know the candidate.
  • With the high volume of interest in our roles, contacting our team members who are not involved in recruitment can be overwhelming.
  • Additionally, please avoid submitting support tickets regarding your application, as our support team is not involved in the hiring process.
  • Rest assured, our recruitment team is diligently reviewing all applications and will reach out directly if there is a match.
  • At Maze, we are dedicated to building an equitable, inclusive, and authentic workspace.
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