First Interstate BancSystem
Community Banker
Boise, ID · Contract
Sponsorship not specifiedDetected 8 days ago
Outbound SalesCustomer Support
About the role
- If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal.
- This position is located at our Boise, ID Overland Rd. branch.
- What's Important to You We know your career is just one aspect of a meaningful, complex, and demanding life.
Responsibilities
- Delivers personalized customer service in person and over the phone, answering client questions, assisting with issues, and offering solutions.
- Performs Teller duties, as needed, including a variety of financial transactions ranging from check cashing, deposits, withdrawals, processing loan payments, and counting currency and coin accurately.
- Builds client relationships through outbound and proactive measures including First 15.
- The Financial Services Representative II delivers personalized customer service by holding financial conversations with clients and prospects to determine needs and provide appropriate solutions.
Requirements
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
- The requirements listed below are representative of the knowledge, skill, and/or ability required.
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Skills
- Attention to detail, including verbal and written instructions.
- Maintains confidentiality.
- Effective use of tact and diplomacy as it relates to clients and co-workers.
- Working knowledge and use of a personal computer, Microsoft programs, and strong 10-key skills.
- Ability to read and comprehend simple instructions, short correspondence and memos.
- Ability to write simple correspondence.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
- Ability to compute rate and percent and to draw and interpret bar graphs.
- Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
- Ability to deal with problems involving a few concrete variables in standardized situations.
- Demonstrates timely completion of work while being able to adjust to work demands to meet expected timetables.
- Takes personal initiative and is a positive example for other to emulate.
Compensation
- That's why we designed our compensation and benefits package to provide employees and their families with as much choice as possible.
Benefits
- Generous Paid Time Off (PTO) in addition to paid federal holidays.
- 401(k) retirement plan with a 6% match.
- The health and happiness of the places we call home matter to us.
- This position will be responsible for the maintenance of client relationships, with emphasis on First Interstate Bank's Service Commitments and in accordance with our vision and values.
- Opens and maintain a variety of products including consumer and business checking and savings accounts, Individual Retirement Accounts, Certificates of Deposit, and consumer credit cards.
Company info
- Learn a little more about what we do for the communities we serve, and why we want YOU to be a part of it.
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This listing is sourced directly from First Interstate BancSystem's careers page and normalized into a canonical job model.