First Interstate BancSystem

First Interstate BancSystem

Community Banker

Boise, ID · Contract

Sponsorship not specifiedDetected 8 days ago
Outbound SalesCustomer Support

About the role

  • If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal.
  • This position is located at our Boise, ID Overland Rd. branch.
  • What's Important to You We know your career is just one aspect of a meaningful, complex, and demanding life.

Responsibilities

  • Delivers personalized customer service in person and over the phone, answering client questions, assisting with issues, and offering solutions.
  • Performs Teller duties, as needed, including a variety of financial transactions ranging from check cashing, deposits, withdrawals, processing loan payments, and counting currency and coin accurately.
  • Builds client relationships through outbound and proactive measures including First 15.
  • The Financial Services Representative II delivers personalized customer service by holding financial conversations with clients and prospects to determine needs and provide appropriate solutions.

Requirements

  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
  • The requirements listed below are representative of the knowledge, skill, and/or ability required.
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Skills

  • Attention to detail, including verbal and written instructions.
  • Maintains confidentiality.
  • Effective use of tact and diplomacy as it relates to clients and co-workers.
  • Working knowledge and use of a personal computer, Microsoft programs, and strong 10-key skills.
  • Ability to read and comprehend simple instructions, short correspondence and memos.
  • Ability to write simple correspondence.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to compute rate and percent and to draw and interpret bar graphs.
  • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
  • Ability to deal with problems involving a few concrete variables in standardized situations.
  • Demonstrates timely completion of work while being able to adjust to work demands to meet expected timetables.
  • Takes personal initiative and is a positive example for other to emulate.

Compensation

  • That's why we designed our compensation and benefits package to provide employees and their families with as much choice as possible.

Benefits

  • Generous Paid Time Off (PTO) in addition to paid federal holidays.
  • 401(k) retirement plan with a 6% match.
  • The health and happiness of the places we call home matter to us.
  • This position will be responsible for the maintenance of client relationships, with emphasis on First Interstate Bank's Service Commitments and in accordance with our vision and values.
  • Opens and maintain a variety of products including consumer and business checking and savings accounts, Individual Retirement Accounts, Certificates of Deposit, and consumer credit cards.

Company info

  • Learn a little more about what we do for the communities we serve, and why we want YOU to be a part of it.

This listing is sourced directly from First Interstate BancSystem's careers page and normalized into a canonical job model.