Example Corp
Enterprise Account Manager
Denver, CO · Full-time
Work authorization requiredDetected 8 days ago
Product ManagementProduct StrategyProcess ImprovementCustomer SuccessCustomer SupportCommunicationProblem Solving
About the role
- About the position We believe in the power of hiring.
- Because the potential for people to do something outstanding has everything to do with being in the right role, on the right team, at the right time.
- That's where Greenhouse comes in - from recruiting to on-boarding, we make software to help every company be great at hiring.
Responsibilities
- Serve as first point of contact for all support communications - primarily via email and online chat - to answer questions, provide assistance, troubleshoot issues, and route product feedback appropriately
- Your own unique talents! If you don't meet 100% of the qualifications outlined above, tell us why you'd be a great fit for this role in your cover letter!
Nice to have
- Customer-facing work experience
- Excellent problem solving and analytical skills
- Proven perseverance when resolving customer requests
- Excellent written and verbal communication skills
- Prior experience resolving technical issues using chat and email, a plus
- If you don't meet 100% of the qualifications outlined above, tell us why you'd be a great fit for this role in your cover letter!
Benefits
- A passion for learning and sharing knowledge with others
Company info
- At Greenhouse, we celebrate having a diverse group of hardworking employees - and it hasn't gone unnoticed. In 2019, we were ranked #4 in Fortune's Best Workplaces in New York and #5 in their Best Company Culture. We've also been recognized as a Best Company for Diversity by Comparably, and have been named to Inc. Magazine's Best Workplaces list. We pride ourselves on fostering a collaborative culture throughout every step of a Greenhouse employee's journey. From day one of our interview process to executive "Ask Me Anything" sessions, we consistently cultivate an inclusive environment.
- We offer a full slate of benefits from competitive salaries, stock options, medical, dental and vision coverage, flexible vacation, commuter benefits, a 401(k) plan and a paid parental leave program.
- Our success in making companies great at hiring depends on our ability to create a diverse, equitable and inclusive environment. To that end, we're committed to attracting, developing, retaining and promoting a diverse workforce, and infusing DE&I throughout all of our internal practices. By ensuring that every Greenie is able to bring a diversity of talents to our work, we're increasingly capable of living out our mission and providing real insight from our products to support our customers. We encourage people from underrepresented backgrounds and all walks of life to apply. Come grow with us at Greenhouse, where we're building a team to face the world's increasingly complex and diverse hiring needs.
- Applicants must be currently authorized to work in the United States on a full-time basis.
- At Greenhouse, we celebrate having a diverse group of hardworking employees - and it hasn't gone unnoticed.
- In 2019, we were ranked #4 in Fortune's Best Workplaces in New York and #5 in their Best Company Culture.
- We've also been recognized as a Best Company for Diversity by Comparably, and have been named to Inc.
- Magazine's Best Workplaces list.
- We pride ourselves on fostering a collaborative culture throughout every step of a Greenhouse employee's journey.
- From day one of our interview process to executive "Ask Me Anything" sessions, we consistently cultivate an inclusive environment.
- Our success in making companies great at hiring depends on our ability to create a diverse, equitable and inclusive environment.
- To that end, we're committed to attracting, developing, retaining and promoting a diverse workforce, and infusing DE&I throughout all of our internal practices.
- By ensuring that every Greenie is able to bring a diversity of talents to our work, we're increasingly capable of living out our mission and providing real insight from our products to support our customers.
- We encourage people from underrepresented backgrounds and all walks of life to apply.
Visa & Work Authorization
- Applicants must be currently authorized to work in the United States on a full-time basis.
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This listing is sourced directly from Example Corp's careers page and normalized into a canonical job model.