Rippling

Developer Support Specialist - Data Support

Remote (United States)

Sponsorship not specifiedDetected 20 days ago

JavaScriptPythonSwiftSQLRESTData EngineeringData ScienceData VisualizationStatisticsCRMCustomer SupportCommunicationProblem Solving

About the role

Our team provides expert guidance and swift resolutions to any technical challenges or inquiries that our customers have.
Our team is composed of individuals with diverse backgrounds and expertise, all united by a shared passion for problem-solving and continuous learning.
We foster a collaborative and supportive environment where team members are encouraged to share insights and innovate solutions to enhance customer satisfaction.

Deliver exceptional service and ensure customer satisfaction by going the extra mile in every interaction.
We pride ourselves on our customer-centric approach, offering support to businesses across various time zones and ensuring help is always available when needed.

This role will receive a competitive salary + benefits + equity.
The salary for US-based employees will be aligned with one of the ranges below based on location; see which tier applies to your location here. #LI-Hybrid

We believe that fresh perspectives are crucial for continuous improvement and innovation, and we are committed to providing ample opportunities for professional development.
Work in a highly technical capacity, ensuring success for our new and existing customers Document and track customer interactions, transactions, comments, and complaints using the company's CRM system Gather customer feedback and work directly with Product and Engineering teams to share insights to help improve products and services.

This listing is sourced directly from Rippling's careers page and normalized into a canonical job model.