Khaite
Senior Client Advisor, Bal Harbour
New York, NY · Senior
Sponsorship not specifiedDetected 14 days ago
CRMSalesInventory ManagementLeadershipCommunicationMentoringOrganizational Skills
About the role
- KHAITE is looking for an experienced and client-focused Senior Client Advisor to join our team for our new store opening in Bal Harbour.
- This role is ideal for a luxury retail professional who excels at cultivating long-term client relationships, delivering personalized service, and serving as a brand ambassador.
Responsibilities
- Deliver an exceptional luxury client experience through personalized styling, relationship building, and thoughtful clienteling.
- Develop and maintain a strong personal client book, driving repeat business and long-term loyalty.
- Manage client consignments in accordance with company policies, including coordinating product requests, tracking shipments, ensuring timely follow-up, and delivering a seamless end-to-end client experience.
- Maintain a luxury boutique environment that reflects the highest visual merchandising and operational standards.
- Support store events, trunk shows, and VIP experiences to strengthen client relationships and community engagement.
- Lead by example in delivering exceptional service and sales performance.
- Coach and support Client Advisors by sharing best practices in selling, styling, and client development.
- Maintain expert knowledge of KHAITE's collections, materials, craftsmanship, and brand story while actively participating in and contributing to ongoing product knowledge and training initiatives.
- Support daily operational responsibilities, including opening and closing procedures.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Requirements
- The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear.
- The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell.
Nice to have
- Existing network of clientele in the local market is highly preferred
Skills
- Action oriented; drive for results
- Passion for styling, fashion, and delivering exceptional customer experiences
- Strong interpersonal, communication, and relationship-building skills
- Experience mentoring or leading peers is preferred
- Highly organized with excellent attention to detail
- Comfortable working in a fast-paced, entrepreneurial environment
- Education/Experience:
- 4-7 years of luxury retail sales experience, preferably in ready-to-wear or luxury fashion
- Demonstrated success achieving and exceeding sales goals in a client-driven environment
- Familiarity with luxury clienteling tools and CRM platforms
- Ability to work a flexible schedule based on business needs which includes, evenings, weekends and holidays
- Foreign Languages a plus
Benefits
- Other benefits include medical, dental, and vision programs, a company bonus plan, employee discounts and perks, a 401k plan with employer match, and other ancillary benefits.
- Specific vision abilities required by this job include close vision.
- Assist with inventory management, cycle counts, replenishment, and stock organization.
Company info
- KHAITE is a way of looking at the world.
- Shaped by formative encounters, cultural touchstones, and secret desires, this point of view comes to life through womenswear and accessories that find confidence in contrast.
- Each piece proposes a fresh balance of opposing elements- masculine and feminine, strength and softness, structure and fluidity- while embodying a signature sensuality and ease.
- Founded in 2016 by creative director Catherine Holstein and based in New York, KHAITE evolves with each season, building upon a foundation of robust yet polished items distinguished by exceptional materials, exquisite craftsmanship, and subtle yet striking details.
- Creativity ~ We are always imagining, never imitating.
- Tenacity ~ We are insatiable.
Equal opportunity
- equal opportunity employer.
Visa & Work Authorization
- This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer i
This listing is sourced directly from Khaite's careers page and normalized into a canonical job model.