ABC Legal Services

Court Coverage Specialist

Arkansas US (Remote) · Full-time

Sponsorship not specifiedDetected 15 days ago

SalesAccount Management

About the role

Docketly · Remote · Full-time · $20-$22/hour Close the coverage gap.
The job is part dispatcher, part closer, part account manager: fast, measurable, and never boring.
This isn't a role where you wait for work to come to you.

Onboard and support attorneys. Walk new attorneys through how Docketly works, answer their questions, and be their go-to contact so they keep saying yes.
Keep clients in the loop. Update law firms on hearing status to build trust and head off surprises.
Own a portfolio of open court hearings and work them daily by phone, text, and email to get the right attorney committed before the hearing date.
When a law firm needs an attorney in a courtroom on short notice, Docketly delivers, and you're the person who makes that happen.
Manage the curveballs.

1+ year in a role requiring high-volume phone outreach or direct negotiation.
You'll be measured on clear, daily metrics: how fast hearings get covered, how few get dropped, how efficiently you work your book, and how well we hold to cost targets.

Secure coverage on a deadline.
Handle last-minute changes, cancellations, and urgent coverage gaps with a solutions-first mindset.
Spot recurring coverage gaps and bring ideas to daily huddles and team meetings.
You start the morning on your highest-priority open hearings, calling, texting, and emailing attorneys to lock in coverage before court.
You close out by setting up tomorrow's coverage and handing off anything still in motion.
Close the coverage gap.
As an Operations Associate on our Coverage team, you own a live book of court hearings and work the phones, texts, and email to lock in attorney coverage before the clock runs out.
It's on-site in Longmont, Monday through Friday, alongside a coverage-operations team that solves problems together.

This listing is sourced directly from ABC Legal Services's careers page and normalized into a canonical job model.