Key
Lead Teller
Gresham, OR
Sponsorship not specified$19k-$25kDetected 1 day ago
AuditingTime ManagementMentoringPublic SpeakingOrganizational SkillsInternal Audit
About the role
- At KeyBank, we believe it's our opportunity and our privilege to help our clients move forward in their financial journey.
- We take pride in serving our clients and making them feel that no bank will fight harder for them.
- Embodies a strong client experience culture, being present with every client and teammate and realizing the impact we can have on their day, personally, professionally, and financially.
Responsibilities
- Reviews and maintains knowledge of product guides, fees, and policies to stay current on offerings.
- Supports the Branch Manager in onboarding and training new Tellers to the team.
Requirements
- Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.
- High School Diploma, GED, or equivalent business experience (required)
- 3+ years Demonstrated superior client relationship skills (required)
- 3+ years Experienced in cash handling (required)
- Working knowledge of PC with Windows based applications and calculator (required)
- Demonstrated ability to lead, motivate, and foster teamwork (required)
- Demonstrated organizational skills while managing multiple tasks (required)
Nice to have
- Notary License (preferred)
Skills
- Knowledgeable about the client's accounts and business with the bank and uses sound judgment with clients and transactions.
- Strong work ethic and high level of integrity; ability to exercise sound judgment to make reasonable decisions in the absence of direction.
- Excellent time management skills.
- Promoting the bank's products and services to clients, identifying sales opportunities, and achieving sales targets.
- Helping clients achieve their financial goals through education and the use of financial tools
- All KeyBank employees are expected to demonstrate Key's Values and abide by Key's Code of Conduct.
- Consumer Retail
- Ability to occasionally operate a motor vehicle with a valid driver's license.
- Branch
- Core Competencies
Compensation
- for this role also includes incentive compensation which may include production, commission, and/or discretionary incentives.
- Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location.
Benefits
- Listens for clues for financial wellness opportunities during client conversations, and then appropriately transitions the clients to a Banker.
- Assists clients in achieving their financial goals and objectives through the use of financial wellness tools.
This listing is sourced directly from Key's careers page and normalized into a canonical job model.