Kith
Operations Coordinator
New York, NY · Full-time
Sponsorship not specified$65k-$75kDetected 8 days ago
Data VisualizationPhotoshopExcelLeadershipCommunicationCollaborationTime ManagementMentoringOrganizational SkillsMicrosoft Office
About the role
- Position Summary: The Operations Coordinator is the operational link between Kith HQ and our global retail fleet keeping every store connected, equipped, and informed.
- The Operations Coordinator is the operational link between Kith HQ and our global retail fleet keeping every store connected, equipped, and informed.
Responsibilities
- Serve as the first point of contact for global store teams, triaging and resolving operational inquiries across multichannel Slack support with speed and accuracy
- Lead virtual onboarding for new store operations leadership, delivering SOP and systems training that sets teams up for success from day one
- Review and approve vendor supply submissions to maintain budget compliance across all doors
- Provide operational support for store openings, remodels, pop-ups, and brand activations - from supply readiness to systems access and floor setup
- Maintain store-facing operational calendars, ensuring timely execution of drops, markdowns, and event support
- Authorize, maintain, and troubleshoot DASH-related requests to keep store workflows moving
- Maintain and improve HQ reporting tools, including Tableau dashboards, spreadsheets, and recurring recaps
- Help lead execution of weekly, monthly, and quarterly KPI reporting across regions
- Maintain and update vendor accounts (e.g., Amazon, Uline, Raja), calendar events, and deadline reminders to keep operations on schedule
- Support inventory accuracy initiatives, including cycle counts and shrink reporting, in partnership with Retail Inventory Control
Requirements
- Ability to travel when needed
Nice to have
- 2+ years in a retail operations role
- 1+ years leading a team
- 3+ years in retail apparel
- Experience supporting multi-unit, global, or high-volume retail operations strongly preferred
Skills
- Exceptional written and verbal communication skills
- Comfortable working across multiple systems simultaneously (DASH, VRP, Tableau, Slack, Freshworks)
- Strong leadership, coaching, and training skills
- Strong time management and organizational skills
- Data-oriented mindset with the ability to translate reporting into clear operational insight
- Proficiency in Microsoft Office (advanced Excel, PowerPoint, Word), Photoshop, and Google Suite
- Ability to lift and move 25lbs.
- Ability to stand and walk for prolonged periods of time.
Compensation
- $65,000 - $75,000 annually
Benefits
- Build VRP module proficiency to support inventory control and stock accuracy initiatives
- Open & flexible availability, including but not limited to evenings, overnights, and weekends as well as Holidays.
Company info
- Established in 2011 in New York City, Kith is a lifestyle brand and specialty retailer that offers seasonal collections of men's, women's and children's apparel, accessories and footwear through a distinct lens of personal storytelling.
- Kith embodies a multi-faceted lifestyle, with uncompromising detail to fabrication and design.
- Led by Founder, CEO and Creative Director Ronnie Fieg, the brand is known globally for evoking nostalgia from a dynamic point of view, and working closely with a carefully selected set of best-in-class collaborators.
- Kith operates 16 standalone boutiques around the world, and 3 shop-in-shops.
- Kith Treats, conceived from Fieg's childhood love for cereal, operates in 10 locations, as well as Sadelle's at Kith restaurants in Paris, Miami Design District, Toronto and Seoul.
- The Kinnect Foundation, a non-profit established and operated by Kith, is a non-profit devoted to creating positive change through education, community and social impact.
- Kith is an equal employment opportunity employer.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
- All career opportunities offered by Kith are fully on site, and if contacted, all email communication will come from a kith.com or kithnyc.com email address.
- Please note that any correspondence from an alternative email domain, or offering anything other than in-person work, is fraudulent.
This listing is sourced directly from Kith's careers page and normalized into a canonical job model.