Sage Hospitality Group
Full-Time Banquet Server [Internal Process] - The Ritz-Carlton
Chicago, IL, US · Full-time
Sponsorship not specified$20k-$40kDetected 22 hours ago
Customer SupportOrganizational Skills
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odds of building a lasting career here
15Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds (Level I)39
Fits your clock70
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About the role
- At The Ritz-Carlton, Chicago, a luxury hotel set atop Water Tower Place in the historic Gold Coast, guests have every opportunity to explore the city-from shopping along Michigan Avenue to viewing world-renowned works at the Art Institute.
- Yet with our hotel's spa, rooftop lounge, locally inspired restaurant, indoor lap pool, and spacious accommodations overlooking the city, guests may never want to leave.
- The Ladies and Gentlemen on our Banquets Team are dedicated to creating exceptional dining and event experiences through gracious service, attention to detail, and flawless execution.
Responsibilities
- Through your professionalism, warmth, and commitment to excellence, you will help create memorable moments and lasting impressions for every guest.
- Every interaction is an opportunity to deliver thoughtful, personalized service and create unforgettable experiences that inspire guests to return again and again.
Requirements
- The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.
- Must be able to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages.
- Continuous standing required to service guest functions
- No driving required.
- Must have moderate comprehension and literacy to read use records and all special requests.
- Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing.
- Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks.
- Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
- Bending/kneeling: Ability to bend to lower level cabinets and lift trays.
Compensation
- $20k-$40k
Company info
- Iconic architecture, a thriving culinary scene, beautifully landscaped public spaces, and an array of museums are just part of what draws visitors to the Windy City.
- Job Overview Under general supervision, provides prompt and courteous food service to customers.
- Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards at all times.
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This listing is sourced directly from Sage Hospitality Group's careers page and normalized into a canonical job model.