Lingraphica

Clinical Solutions Consultant (Remote)

Princeton, NJ, United States

Sponsorship not specified$71k-$81kDetected 5 days ago

CRMProcess ImprovementHRCommunicationProblem SolvingTime Management

About the role

Conducts clinical consultations to assess communication needs and recommend appropriate AAC solutions.
Applies consultative sales techniques to guide customer decision-making and advance opportunities through the customer journey.
Represents Lingraphica through professional engagement, educational opportunities, conferences, and other customer-facing events as needed.

Builds and maintains strong professional relationships that support customer satisfaction and business growth.
Maintains accurate customer records and documentation within company systems.
Collaborates with cross-functional teams to ensure a consistent customer experience and resolve barriers impacting customer success.

Master's Degree in Speech-Language Pathology
3+ years of experience working with adults with complex communication needs.
Collaborates with SLPs to facilitate completion of evaluations, device recommendations, and required clinical documentation.
Collects, reviews, and manages required paperwork to support timely progression through the acquisition process.
May be required to perform other duties as assigned.
To perform this job successfully, an individual must be able to complete each essential duty and physical demand.
The requirements listed above represent the knowledge, skills, and abilities required, as well as the physical demands associated with the role.

Experience supporting AAC evaluations and speech-generating device implementation.
Experience utilizing CRM or similar customer management systems.
Work Environment & Physical Demands
This role requires the ability to operate a computer, communicate verbally, and participate in virtual meetings with or without reasonable accommodation.

Strong clinical reasoning, organizational, problem-solving, and time management skills.

Placement in the range is based on factors such as experience, skills, education, and internal equity.
Participates in continuous learning and process improvement initiatives.

Partners with customers, care partners, SLPs, and referral sources throughout the AAC evaluation and acquisition process.
At Lingraphica, we are committed to creating an inclusive and accessible environment for all employees.
At Lingraphica, we are committed to fair and equitable compensation practices.
We recognize that everyone's needs are unique, and we are happy to provide reasonable accommodations to support individuals with disabilities in performing the essential functions of the job.
We regularly review our compensation structures to ensure they align with industry standards, promote fairness, and support career growth.

If you require an accommodation, please reach out to Human Resources at humanresources@lingraphica.com for assistance.

Participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U

This listing is sourced directly from Lingraphica's careers page and normalized into a canonical job model.