eBay
Sr Mgr, IP Policy Ops Lead
Austin · Senior
Sponsorship not specified$150k-$175kDetected 4 days ago
SQLStatisticsAccessibilityExcelIntellectual PropertyCustomer SupportCommunicationPublic SpeakingMicrosoft Office
About the role
- At eBay, we protect intellectual property rights while helping buyers and sellers participate in a trusted global marketplace.
- We are looking for a leader who can make good decisions in complex situations, explain policy choices clearly, and help teams move from issue identification to action.
- You will help us identify emerging IP issues, rights owner concerns, regulatory changes, seller behavior patterns, enforcement gaps, appeal trends, and customer impact.
Responsibilities
- This leader will manage a team of Policy Managers and Policy Specialists who turn IP risk, legal requirements, marketplace trends, and customer needs into clear policies, practical enforcement standards, and measurable results.
- We will rely on you to partner with Legal and Regulatory teams on changing obligations, litigation risk, and external expectations while balancing customer trust, seller fairness, rights owner protection, marketplace growth, and compliance.
- Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all.
- We work to keep the marketplace safe, fair, and easy to use for customers, sellers, rights owners, and partners.
- This role works closely with Legal, Product, Engineering, Customer Service, Analytics, and Operations to make sure our IP policies are clear, scalable, measurable, and ready to support modern enforcement tools.
Requirements
- 7+ years of experience in intellectual property compliance
- Experience, preferably in ecommerce, in the areas of policy, program management and/or strategy development
- Familiarity with AI tools and an AI-first approach, with a demonstrated ability to harness technology to improve insight, execution, and decision-making.
- Superior skills in SQL coding and database query (e.g., SQL) and understanding of data warehouse architecture are required
- We are looking for someone with 10+ years of experience in intellectual property, trust and safety, ecommerce policy, platform governance, legal operations, risk, or compliance. You have led managers, senior individual contributors, policy experts, or domain specialists in a global environment.
- You understand IP enforcement, including trademarks, copyright, counterfeit-adjacent risk, rights owner reporting, notice and takedown, repeat abuse, and seller remediation. You know how to turn complex legal, policy, operational, and data inputs into clear strategy, practical requirements, and action.
- You communicate clearly with senior leaders and cross-functional partners. You use sound judgment, data, and customer impact to make decisions. You can influence without relying on authority, and you help teams align around what needs to happen next.
Nice to have
- BS/BA degree in related field required
- Masters or MBA degree preferred
- Degrees in business or analytics preferred
- Work experience in consulting, strategy development, or analytics preferred
Skills
- Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience.
Compensation
- Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience.
- $150,000 - $175,000
- The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave).
- If hired, employees will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
Company info
- At eBay, we protect intellectual property rights while helping buyers and sellers participate in a trusted global marketplace. We work to keep the marketplace safe, fair, and easy to use for customers, sellers, rights owners, and partners.
- At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells.
- Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day.
- We're in this together, sustaining the future of our customers, our company, and our planet.
Equal opportunity
- eBay is an equal opportunity employer.
- We will make every effort to respond to your request for accommodation as soon as possible.
- If you have a need that requires accommodation, please contact us at talent@ebay.com.
Visa & Work Authorization
- Remote roles are not eligible for U.S. visa sponsorship.
This listing is sourced directly from eBay's careers page and normalized into a canonical job model.