GitLab

Senior Director, Production and Tenant Platform Engineering

Remote, Canada; Remote, US · Director · Full-time

Sponsorship not specified$168k-$286kDetected 4 days ago

Distributed SystemsGitCloud PlatformsKubernetesPlatform EngineeringIncident ResponseRecruitingIntellectual PropertyLeadershipMentoring

About the role

The Production and Tenant Platform team sits at the core of GitLab's Infrastructure Platforms organization.
The base salary range for this role's listed level is currently for residents of the United States only.
This range is intended to reflect the role's base salary rate in locations throughout the US.

Lead a Unified Platform Strategy: Define and execute a cohesive roadmap that aligns Production Engineering (Fleet, Network, Cost, Responder) with Tenant Experience (Observability, Controls, Upgrade Tooling).
Ensure these investments connect cleanly to support GitLab's multi-tenant and self-managed reality.
Scale Engineering Leadership: Manage a senior management team, coaching them on performance, hiring, team structure, and execution.
You will create the organizational conditions for success-defining clear mandates, removing blockers, and fostering a culture of ownership and accountability.
Cross-Functional Partnership: Collaborate with Engineering Directors, Product Leaders, and Reliability/Delivery teams to ensure platform investments align with business priorities (e.g., AI roadmap, cost goals, deployment speed).
Build the Future of GitLab Operations: Champion initiatives that reduce operational toil, improve the developer/operator experience, and standardise platform interfaces across our modular service architecture.
Strategic Architectural Judgment: Ability to evaluate complex technical trade-offs-such as build vs. buy, cloud-first vs. on-prem constraints, and architectural patterns for modular services-and provide clear, defensible direction.
Drive Operational Excellence & Reliability: Maintain deep accountability for GitLab's production outcomes.

A proven ability to raise the bar on production quality.
You have successfully led initiatives that measurably improved system reliability, reduced toil, or optimized infrastructure efficiency.

The base salary range for this role's listed level is currently for residents of the United States only.
This range is intended to reflect the role's base salary rate in locations throughout the US.
Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.

You will make tough trade-off decisions between immediate production stability and long-term architectural health, ensuring the team remains focused on outcomes that drive business value.
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Equity Compensation & Employee Stock Purchase Plan
Parental Leave
The base salary range does not include any bonuses, equity, or benefits.
See more information on our benefits and equity.
You will oversee incident management, alert efficacy, and service-level reliability, ensuring that both GitLab.com and our global customer base benefit from a stable, high-performance platform.

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Strong alignment with our values of ownership, speed with quality, and customer outcomes.
We own the "how" of GitLab-how it runs, how it scales, and how it is managed by operators and customers alike.
Commitment to GitLab Values: Strong alignment with our values of ownership, speed with quality, and customer outcomes.

This listing is sourced directly from GitLab's careers page and normalized into a canonical job model.