Cambridge Dental Consulting Group
Dental Laboratory Office Administrator
Las Vegas, NV · Full-time
Sponsorship not specified$20k-$25kDetected 5 days ago
ComplianceAccountingExcelInventory ManagementCustomer SupportHIPAAResearchCommunicationProblem SolvingOrganizational SkillsMicrosoft OfficeOSHA
About the role
- This position plays a critical role in ensuring exceptional client service, efficient case management, accurate administrative processes, and smooth coordination between technicians, drivers, clients, and management.
- Client Service & Case Management Answer incoming calls professionally and provide exceptional customer service.
- Resolve client concerns and answer questions via phone, email, and in person.
Responsibilities
- Prepare cases for shipment and maintain organized shipping processes.
- Maintain laboratory organization and operational efficiency.
- Work with accounting and support departments regarding purchasing needs.
- Support collections efforts and client account management.
- Maintain accurate records and documentation.
- Maintain confidentiality of patient, client, and employee information.
- Team Support Train and support team members as needed.
- Collaborate with management to improve operational performance.
Requirements
- Proficiency with Microsoft Office (Word, Excel, Outlook).
- Experience with online ordering systems, email platforms, and laboratory management software.
- Experience with payroll, inventory management, and client relations.
Compensation
- $20k-$25k
Benefits
- Monday - Friday About the Opportunity A growing dental laboratory is seeking a highly organized, customer-focused, and detail-oriented Office Administrator to support daily laboratory operations.
- The ideal candidate will have dental industry experience, strong administrative skills, excellent communication abilities, and the ability to thrive in a fast-paced environment.
- Maintain positive relationships with dental offices and clients.
- Coordinate purchasing activities to ensure adequate stock levels.
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