Mission Lane

Senior Manager, Marketing Operations

Remote, United States · Senior · Full-time

Sponsorship not specified$142k-$185kDetected 9 days ago

LeadershipCollaboration

About the role

By attracting top talent and leveraging cutting-edge technology, we're enabling people to unlock real financial progress.
The impact you'll make: As you read this, someone is opening an envelope.
This may be the moment they realize a once impossible goal is actually within reach.

Business process design and governance across the full direct marketing lifecycle, from intake through legal review, production, and vendor execution
As the Senior Manager, Marketing Operations, you own making sure the offers that make these moments possible are delivered precisely, every time.
Identification of automation opportunities across the workflow, and partnership with the right internal teams to implement them
You spot automation opportunities and know the process has to be solid first. You identify where manual work shouldn't exist and partner with the right people to eliminate it.
By fostering a culture of empathy and collaboration, we create a strong sense of belonging and support for every team member.

Demonstrated experience designing and implementing business processes across complex, multi-stakeholder workflows, including intake, legal review, creative, production, and vendor handoffs
Direct mail execution experience, with the systems thinking to extend those disciplines into digital channels over time
Experience managing direct reports and vendor relationships, with a track record of improving operational performance
Hands-on experience with digital asset management: building or maintaining a tagging, taxonomy, and naming convention system
Sound like a mission you can get behind?
You know what a regulatory risk looks like and you've built audit controls proactively.
You know how to respect what came before while moving things forward.

Background in financial services direct marketing with working knowledge of UDAAP and regulatory review workflows
Experience across multiple direct marketing channels, or clear curiosity about how direct mail disciplines translate to digital
Experience working alongside creative or data BA resources in a production environment
About Mission Lane:
It all started with a realization: nearly fifty percent of the adult population in the U.S. doesn't have access to a clear line of credit.
Most traditional credit card companies either overlook or overcharge this group because they have less-than-perfect credit scores or no scores at all.
We decided this just wouldn't do.
To date, over four million consumers have chosen Mission Lane, earning high customer ratings on Credit Karma for its market segment and industry leading Net Promoter scores.

Annual full-time starting base salary range: $142,000 to $185,000
This role is eligible for additional compensation in the forms of participation in our annual incentive and equity programs.
Pay is based on factors such as work experience, education, certification(s), training, skills, and competencies related to the role.

We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, or any other protected status.
Mission Lane provides reasonable accommodations to applicants who need them for medical or religious reasons, as required by law.

Founded in December 2018, Mission Lane is a purpose-driven fintech company based in the U.S., with headquarters in Richmond, Virginia.
Mission Lane is combining the power of data, technology, and exceptional service to pave a clear way forward for millions of people on the path to financial success.
We're looking for a Senior Manager, Marketing Operations to own the systems, processes, and team behind our direct marketing function, reporting to the Chief Marketing Officer.
We're looking for team members who share our dedication to transparency and truth.

Mission Lane is an equal opportunity employer.
Applicants can initiate an accommodation request by contacting peopleexperience@missionlane.com.
equal opportunity employer.

In partnership with our sponsor banks, we offer credit cards under the Mission Lane brand name, with better, clearer terms, and a more refined customer experience than the alternatives available to people workin

This listing is sourced directly from Mission Lane's careers page and normalized into a canonical job model.