ShopMy

Manager, Creator Operations

New York, NY

Sponsorship not specified$100k-$115kDetected 162 days ago

ValuationLeadershipOrganizational Skills

About the role

Translate data into clear insights that help Creator Managers evaluate performance, spot trends, and identify opportunities across their creator portfolios
Monitor performance across creators and teams, proactively surfacing risks, patterns, and growth opportunities to leadership

ShopMy is transforming e-commerce by building the infrastructure for human-led curation at scale.
We help brands run performance-driven creator programs while enabling top creators to monetize their influence and partner directly with the brands they love-driving discovery through trusted tastemakers and authentic recommendations.
ShopMy recently became a unicorn, raising at a $1.5B valuation with backing from Bessemer Venture Partners, Avenir Growth Capital, and Bain Capital Ventures.
At ShopMy, you're building the future of human-led commerce for the world's best brands, tastemakers, and shoppers.
In this role, you will own the reporting systems, performance insights, and operational processes that keep the Creator organization aligned and effective, partnering closely with Creator Managers and leadership to deliver clear and reliable data, surface meaningful trends across creator performance, maintain internal documentation, and execute improvements that enhance how we support our creators.
Own creator performance reporting and dashboards, ensuring data is accurate, reliable, and actionable for the Creator organization
Maintain internal documentation and operational processes that keep the Creator team aligned and informed
Partner with Product, Marketing, and Analytics to ensure consistent data definitions, tracking, and reporting as our creator ecosystem evolves

Bachelor's degree required
2-4 years of experience in operations, analytics, business operations, revenue/success operations, or other cross-functional roles in high-growth tech or consumer environments
Comfort working in ambiguity and making decisions with incomplete information while bringing clarity and structure to evolving processes
Proficiency in Google Suite, with proven ability to quickly learn new tools, data platforms, and reporting systems

In compliance with New York Pay Transparency Law, the salary range for this position is as shown.

This role is ideal for someone who enjoys building structure, translating data into actionable insights, and creating clarity in a fast-paced, evolving environment, and who is motivated by helping teams evaluate performance consistently and focus on driving meaningful outcomes for our creator community.

This listing is sourced directly from ShopMy's careers page and normalized into a canonical job model.